Main purpose of the role:
- Strategic direction: Drive strategic & tactical planning decisions for Pet Supply Chain to deliver key functional objectives in alignment with i-Tail strategic goals and overall, TU strategic direction
- Master planning: Maximize i-Tail profit through ensuring availability of finished goods at lowest possible cost; manage supply and demand constraints considering operational, commercial, and financial trade-offs
- Effective S&OP: Oversee smooth execution of S&OP process, ensuring strong collaboration across teams; set standard for planning rules and process (including systems and tools) and drive best practice sharing to continuously improve planning capabilities
- People: Motivate, lead and challenge team members to reach / exceed targets and objectives. Improve and sustain employee engagement scores to be within the top quartile. Develop strong internal leadership pipeline and set positive working culture with teams across i-Tail and Thai Union
Key Accountabilities:
Strategic direction
- Provide input to Pet Supply Chain strategy; support implementation of initiatives as appropriate
- Propose and lead implementation of planning improvement initiatives to achieve Pet Supply Chain strategy
- Propose, monitor, and manage Pet S&OP KPIs, target, and budget
Master planning
- Create and own constrained supply plan, master plan (including capacity allocation, volume allocation by plant & dual-source contract manufacturing, shipment plan / EDD) on short- and medium-term basis
- Oversee supply planning process, ensuring effective collaboration with Fish & Non-Fish Procurement, Production Planning Plant Scheduling, and other relevant parties
- Oversee supply and demand reconciliation process, building robust scenario analysis that consider impact on operations, financial outcomes, and customer expectations
- Identify and manage exceptions to master plan, coordinating with relevant functions effectively
- Manage internal communication on the risks and opportunities related to master plan
- Collaborate with Production Planning to develop weekly & monthly production plans as necessary
- Drive inventory and distribution planning in coordination with Thailand Logistic Operations and Pet Commercial teams to ensure sufficient inventory levels and on-time, in-full delivery of semi-finished & finished goods
Effective S&OP
- Effectively lead S&OP cadence; ensure strong collaboration and alignment across Pet Manufacturing, Pet Commercial, Pet Finance and other relevant teams throughout the S&OP processes
- Set standard planning rules across Pet Supply Chain operations (e.g., planning lead time, freeze vs unfreeze planning period, inventory management policy, etc.)
- Lead standardization of planning processes / practice and tools / systems
- Review and discuss performance variance against KPI targets with key stakeholders (e.g., Production, Production Planning, Plant Scheduling, Warehouse & Logistics, etc.) and ensure corrective actions are taken in timely manner
- Drive continuous improvement opportunities across planning process (including digital tools and planning methodologies)
People and leadership
- Motivate, lead, and challenge team members to reach/ exceed business unit targets and objectives
- Create culture to attract, develop and retain talent as well as drive employee satisfaction within the scope, in collaboration with HR
- Drive to improve career development paths & performance mgmt. to enhance team motivation and retain quality talent
- Foster a culture of continuous learning and development to enhance employee skills and competencies
- Build longer term view / plan around people, prepare succession plans in different levels
- Manage people budget for Pet S&OP team, in collaboration with HR
Desired candidate profile:
- Ability to lead and motivate global teams, build a diverse and trust-based leadership team, and develop talent
- Strong proficiency in sales & operations planning, global supply chain management, business strategy, with the ability to identify and analyze complex problems and develop effective solutions and develop long-term strategic plans
- Excellent communication skills to effectively convey technical information to team members, internal, and external stakeholders
- Strong interpersonal skills to foster a culture of collaboration and effectively drive cross-functional collaboration
