Job Summary
The Safety and Security Services Manager plays a key role in supporting the company's success by driving loss prevention strategies, safeguarding partners, and protecting company assets within the assigned Business Unit. This role leads the team, develops safety and security programs, and partners closely with operations to ensure a secure work environment and minimize risks. The manager is expected to uphold and model the company's guiding principles in all aspects of work.
Key Responsibilities
Planning & Execution: Develop and implement strategic and operational plans to ensure effective safety, security, and crisis management.
Crisis Management
- Review incident summary reports and recommend preventive measures.
- Update and conduct Business Continuity Plan (BCP) workshops and scenario exercises.
- Perform risk assessments for new stores and advise on required equipment and guidelines.
- Evaluate corporate risks and establish appropriate protocols.
Budgeting
- Manage and control budget in accordance with plan.
- Review and verify vendor quotations; negotiate for optimal value.
Regional Requirements
- Participate in AP monthly meetings
- Conduct supplier security site audits and prepare reports.
Cross-functional Collaboration
- Support new projects and promotions from an internal control perspective.
- Provide operational support to store teams.
- Work closely with the Internal Audit team as needed.
Business Requirements: Provide specialized expertise in safety, security, and internal control compliance.
Corporate Investigations
- Review S&SS audit results to enhance internal controls.
- Manage and execute case investigations.
Security Equipment Management
- Design layout and security systems for new and renovated stores.
- Maintain and oversee equipment functionality across stores, DC, and support office.
- Engage with suppliers on maintenance and improvements.
New Store Site Assessments
- Evaluate risks and recommend appropriate security equipment and safety guidelines.
- Inspect installation accuracy and functionality.
- Coordinate discussions with cross-functional teams.
Team Development & Leadership: Lead, mentor, and develop the Asset Protection team.
- Conduct regular team meetings to review progress against objectives.
- Set direction and goals to improve team performance.
- Provide continuous support, coaching, and counseling to team members.
Qualifications
- Bachelor in Safety Management, Security Management, Business Administration, or related field.
- Minimum 8-10 years experience in retail business in investigation, safety, security, loss prevention, or risk management.
- Strong knowledge of crisis management, investigations, and operational security.
- Experience managing teams and working crossfunctionally.
- Strong communication and analytical skills.
- Ability to travel to store sites as required.
- Good command of English
