Sale Quality Warranty

Job Description

• Claims handling including IQIS-Salesforce and first part investigation, onside customer and online support for 0km and field.
• Coordination with GB's/ Launch Manager/ SQW-OE for on-site coverage, derived from launch/project planning + on-site analysis.
• Perform launch support onside customer, LineWalk, PHA, Report's, ...
• Perform quality improvement measures at customer site (problem caused by customer)
• Sorting/ Rework/ Re-flash activities and coordination, Contractors/ Self-employed/ Equipment & Tools
• Documentation and training for customer specific and regional required procedures. Enter customer requirements (SQAM) into CRS system and ensure completion of requirements evaluation
• Others assignment to support SQW Manager

Qualifications

• Bachelor's degree or above in Engineering field, or others related field.
• 5 years working experience in quality control or quality assurance or related field.
• Good analytical and interpersonal skills.
• Be able to communicate in Chinese and English is advantageous.
• Able to manage multiple tasks at the same time.

Additional Information

By choice, we are committed to a diverse workforce and are an equal opportunity employer. Robert Bosch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.