Sale Support

Key Responsibilities

- Process sales orders and prepare billing documents according to customer billing cycles.

- Prepare all documents required for the billing process.

- Monitor customer payment schedules and coordinate with Sales when delays occur.

- Check customer payment transfers or handle cheque collection and bank deposit as scheduled.

- Prepare company-related documents for management signatures.

- Prepare Service Certificate/License documents for the sales team.

- Prepare bid-related documents and participate in E-Auction processes.

- Prepare documentation required for customer or vendor registration.

- Send summary emails of service renewal evidence to the Accounting Department.

- Take minutes of meetings for the Sales Department.

- Coordinate with System Engineers regarding customer technical issues.

- Prepare and deliver documents to customers and vendors within deadlines.

- Maintain NDA and other important document archives systematically.

Qualifications

Education & Experience

- Diploma or Bachelor's degree in Business Administration, Marketing, Management, or related fields.

- At least 1 year of experience in Sales Support/Admin/Coordination roles (new graduates are also welcome).

Skills

- Proficient in Microsoft Office (Word, Excel).

- Detail-oriented with strong document management skills.

- Good coordination and communication abilities.

- Basic understanding of billing/accounting processes is a plus.

- Basic English communication skills (reading/writing). English proficiency will be an advantage.

Personal Qualities

- Responsible and disciplined.

- Team-oriented with a positive attitude.

- Willingness to learn and develop.