About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our client is an innovator and market leader in engineered, easy-to-install shower systems designed for efficiency, durability, and performance. The company specializes in one-piece shower pans, integrated curbs and entrances, splash walls, and polyvinyl chloride drains, along with complementary products such as shelves, benches, niches, and ledges.
All products are designed to be Ready to Tile™, allowing installers to apply tile directly onto a leak-proof surface. This significantly simplifies the shower installation process for building professionals and contractors, reducing installation time and labor costs while delivering high-quality, customizable solutions for residential and institutional projects.
About the Role
The Sales Coordinator plays a critical role in supporting the client's sales execution across multifamily, hospitality, and single-family construction segments. This role ensures accurate quoting, project take-offs, pricing alignment, order entry, CRM documentation, and coordination with operations and Business Development Managers (BDMs) to move opportunities efficiently from specification through fulfillment. The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced construction product environment supporting both standard and custom shower system solutions.
What you'll do
Quoting & Take-Off Support
- Prepare accurate product quotations for shower pans, wall systems, and accessories.
- Perform plan take-offs from architectural drawings and construction documents.
- Confirm product compatibility with jobsite requirements and specifications
- Support pricing alignment with company programs, project tiers, and strategic accounts
- Coordinate with BDMs to ensure quotes reflect project scope and opportunity strategy
CRM Management (HubSpot)
- Maintain accurate and up-to-date customer, company, and deal records within HubSpot
- Create and update deal entries tied to quoting activity and project opportunities
- Track project progress through appropriate deal stages
- Document communications, quote revisions, and opportunity milestones
- Support territory visibility by ensuring pipeline accuracy for BDMs and leadership
- Assist with organizing project-level information tied to hospitality and multifamily developments
- Ensure all quoting activity is properly associated with the correct contacts, companies, and opportunities
Order Processing & Invoicing (QuickBooks)
- Enter and manage sales orders within QuickBooks
- Verify pricing accuracy prior to order submission
- Confirm customer details, ship-to information, and scheduling requirements
- Track order status through fulfillment lifecycle
- Generate and send invoices and payment requests to customers through ERP system. - Apply customer payments accurately to the appropriate sales orders.
- Track payment status and maintain up-to-date financial records.
Custom & Non-Stock Product Coordination
- Partner with operations to confirm production timing and shipment scheduling
- Monitor project deadlines and communicate updates proactively
- Assist with managing priority projects requiring expedited support
- Support logistics coordination when required BDM Project Support
- Collaborate with regional Business Development Managers on active opportunities
- Support project tracking from quote stage through order conversion
- Maintain organized documentation tied to each opportunity within HubSpot
- Help advance opportunities by ensuring timely quote revisions and updates
- Assist with managing pipeline activity tied to major hospitality and multifamily developments
Customer Service Excellence
- Serve as a support contact for customers, contractors, distributors, and partners
- Respond promptly to quote requests, product questions, and order status inquiries
- Provide product guidance aligned with Tile Redi installation standards
- Maintain strong communication throughout the customer lifecycle
- Deliver a high-touch service experience consistent with Tile Redi's brand reputation
What You Bring
- 2+ years experience in sales administration, inside sales, or construction product support
- Experience preparing quotes and working from construction drawings preferred
- Strong proficiency with HubSpot CRM or similar customer relationship management platforms
- Experience with QuickBooks or similar order entry systems
- High attention to detail and organizational skills
- Ability to manage multiple projects simultaneously
- Strong communication skills across internal teams and customers
Nice to have:
- Experience supporting construction materials, plumbing products, tile systems, or prefabricated building components
- Familiarity with multifamily and hospitality project workflows
- Experience coordinating custom or made-to-order products
- Exposure to Architectural plans or specification review
What Success Looks Like
- Quote turnaround time
- Accuracy of quotes and sales orders entered into ERP.
- HubSpot pipeline completeness and accuracy
- Timeliness of order confirmations and invoicing.
- Responsiveness to sales team and customer inquiries.
- Support Effectiveness for BDM pipeline conversion
- Custom product specification accuracy
Our Hiring Process
We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.
Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.
What You'll Get
At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.
· Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
· Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
· Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
· Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.
