Sales Coordinator

Responsibilities:

• Sales Administration: Prepare quotations, proposals, sales orders, and other sales-related documentation accurately and promptly to support the sales team.
• Customer Communication: Respond professionally to customer enquiries via email, phone, or other communication channels, providing timely updates and solutions.
• Order Coordination: Coordinate with internal departments to ensure smooth order processing, project execution, and timely delivery of products or services.
• Customer Support: Deliver excellent customer service by addressing customer requests, resolving issues efficiently, and ensuring a positive customer experience.
• Sales Support: Assist the sales team in preparing presentations, reports, sales materials, and follow up on customer requests when required.
• Data & Documentation Management: Maintain accurate customer records, sales documentation, and databases to ensure information is up-to-date and organised.
• Internal Communication: Work closely with cross-functional teams to facilitate effective communication and ensure seamless operational support.
• Process Improvement: Support continuous improvement initiatives by identifying opportunities to enhance administrative efficiency and customer satisfaction.
• Others: Perform any other duties and responsibilities as assigned by the Superior.

Requirements:

• Education: Diploma or Degree in Business Administration, Marketing, Communications, or a related discipline.
• Communication Skills: Excellent verbal and written communication skills with strong interpersonal abilities.
• Language Proficiency: Able to communicate effectively in both English and Chinese (spoken and written).
• Organisational Skills: Strong planning, coordination, and multitasking skills with keen attention to detail.
• Ownership & Initiative: Self-motivated, responsible, and committed to delivering quality work with a proactive attitude.
• Technical Skills: Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Marketing Knowledge: Familiarity with digital marketing and social media platforms is an added advantage.
• Teamwork: Able to work independently while collaborating effectively within a team environment.
• Learning Mindset: Positive attitude, willing to learn, and adaptable in a dynamic and fast-paced environment.
• Experience: Candidates with experience in sales administration, customer service, or sales coordination will have an added advantage. Fresh graduates are also encouraged to apply.