Role Description This full-time, on-site Sales Engineer role is based in Rayong, Thailand. The Sales Engineer will work closely with customers to understand their technical and business requirements, propose suitable solutions, and support the sales process from initial inquiry through to after-sales follow-up. Daily responsibilities include preparing technical proposals, conducting product demonstrations, supporting installation or commissioning activities, and collaborating with internal engineering and sales teams. The role also involves responding to technical inquiries, troubleshooting issues, maintaining strong customer relationships, and providing feedback to improve products and services. The Sales Engineer is expected to maintain accurate records of opportunities, activities, and customer interactions in line with company processes.
Qualifications
- Strong Sales Engineering skills, including solution design, technical presentations, and translating customer requirements into practical offerings.
- Hands-on Technical Support experience, with the ability to diagnose issues, guide customers through resolutions, and liaise with internal technical teams.
- Proficient Communication skills, including clear written and verbal communication, effective listening, and the ability to explain complex concepts in accessible terms.
- Proven Sales skills, such as opportunity management, negotiation, and closing deals while maintaining customer trust and satisfaction.
- Customer Service mindset, demonstrating responsiveness, professionalism, and a commitment to long-term relationship building.
- Bachelor's degree in engineering, technical sciences, or a related field, or equivalent practical experience.
- Ability to work on-site in Rayong, travel to customer locations as needed, and collaborate effectively with cross-functional teams.
- Comfort with using CRM systems, MS Office tools, and basic data analysis to support sales and reporting activities.
- Experience in industrial, manufacturing, or related technical sectors in Thailand is an advantage.
- Fluency in Thai and working proficiency in English are beneficial for customer and internal communication.
