Sales Executive - Corporate

DUTIES AND RESPONSIBILITIES:

Financial

1. To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.

2. To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hotel Policies & Procedures.

3. To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results

4. To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales & Marketing

5. To submit entertainment schedule to the Director of Sales for approval

Operational

1. To systematically and efficiently call on prioritized accounts in your assigned territory and report findings and opportunities to the Assistant Director of Sales.

2. To define and target key accounts in your assigned territory, utilizing the Delphi database and develop appropriate and effective sales solicitation strategy.

3. To review guestroom and function rooms blocked by you and your assigned staff weekly to ensure that all business on the books is live and traced, tracked for confirmation.

4. To continuously add and update the perpetual database of local group, catering and conference leads and ensure implementation of an efficient and targeted acquisition program.

5. To entertain potential and current customers based on business priorities.

6. To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication. 80% of own time to be dedicated to direct acquisition activities, individually or with Sales & Marketing staff.

7. To review Business Development files to ensure correct booking procedures, including group room and meeting program history, contractual agreements, room block analysis, etc.

8. To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.

9. To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.

10. To ensure that the Sales team projects a warm, professional and welcome image.

11. To be demanding and critical when it comes to departmental standards.                                               

Administration

1. To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.

2.  To ensure that up to date Delphi records of all corporate and group accounts.

3. To attend weekly sales meetings, ensuring that all necessary follow up is presented in a concise and efficient manner

4.  To keep and to safeguard all contracts and financial documents.