Key Responsibilities
Business Development & Market Coverage
- Actively promote the hotel to corporate accounts, MICE planners, travel agents, and event organizers based in Bangkok.
- Identify new business opportunities and grow existing accounts to achieve revenue targets.
- Conduct regular sales calls, client meetings, and networking events in Bangkok.
- Organize and participate in sales trips, roadshows, and trade shows.
- Maintain strong relationships with key decision-makers and industry partners.
Account Management
- Manage and develop a portfolio of key accounts to maximize production and long-term value.
- Prepare proposals, negotiate contracts, and close business in line with hotel strategies.
- Monitor account performance and provide regular updates and action plans.
- Maintain accurate records in sales systems (Delphi, Opera S&C, etc.).
Revenue Generation
- Work closely with Revenue Management to align pricing strategies and optimize yield.
- Drive both Rooms and F&B revenue opportunities, including events, group dining, and corporate functions.
- Monitor competitor activity and market trends to adjust sales strategies accordingly.
Coordination & Communication
- Liaise closely with the on-property Sales, Events, and Operations teams to ensure seamless service delivery.
- Conduct site inspections in Chiang Mai when required for key clients.
- Provide clear handover of confirmed business to the Events and Operations teams.
- Maintain strong communication with IHG Sales Offices and sister hotels.
Reporting & Administration
- Prepare weekly and monthly sales reports, including pipeline, production, and conversion analysis.
- Ensure all activities align with the hotel's sales strategy and business plan.
- Manage travel plans and expenses efficiently while based in Bangkok.
Key Competencies
- Strong sales and negotiation skills
- Excellent relationship-building and networking ability
- Self-motivated and results-driven
- Strong knowledge of Bangkok corporate and MICE market
- Professional communication and presentation skills
- Ability to work independently and represent the hotel remotely
Qualifications & Experience
- Bachelor's degree in Business, Marketing, or Hospitality
- Minimum 35 years of hotel sales experience, preferably handling corporate or MICE segments
- Strong client network in Bangkok market
- Experience in luxury or upscale hotel brands preferred
- Excellent communication in Thai and English
- Willingness to travel between Bangkok and Chiang Mai
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