Our client, a leading importer of Mattress Brands, is looking for an experienced Sales Manager with strong hands-on experience in managing Retail Stores or Boutique Stores and leading sales teams to achieve and exceed sales targets.
This role is ideal for a commercially driven leader with experience in Store Sales Performance, Team Management, Department Stores, and Key Accounts, with a strong understanding of managing the overall retail business from People and Sales to Customer Experience and Store Performance.
Key Responsibilities:
- Lead and manage Sales teams across Retail Stores / Boutique Stores to achieve sales targets.
- Take ownership of Store Sales Performance and drive each store to meet or exceed its targets.
- Analyze store-level sales and KPIs, identify performance gaps, and develop effective Action Plans.
- Manage key store performance metrics including Staff Productivity, Conversion, Customer Experience, and Selling Performance.
- Conduct regular store visits to monitor performance and resolve operational or sales issues quickly.
- Coach and develop sales teams in Sales Techniques, Product Knowledge, and Customer Service.
- Manage manpower planning and monitor individual and store-level team performance.
- Oversee sales performance across Department Stores / Key Accounts.
- Build strong relationships and coordinate with Department Store / Key Account teams and Purchasing teams to resolve issues and identify sales opportunities.
- Analyze Sales Reports and KPIs, including Sales Achievement, Growth, Conversion, ATV, and Productivity.
- Monitor daily and weekly sales performance and take immediate corrective actions when performance is below target.
- Work closely with Marketing / Trade Marketing / Operations teams to develop sales campaigns and initiatives.
- Monitor Competitor and Market Movements to identify opportunities for sales growth and business development.
- Prepare sales performance reports and provide actionable insights and recommendations to Management.
Qualifications:
- Proven experience in Sales / Retail Management, such as Sales Manager, Retail Manager, Area Manager, or Store Manager.
- Must have direct experience managing Retail Stores / Boutique Stores and Sales teams.
- Experience managing multiple stores / points of sale, with strong Coaching & Team Motivation skills.
- Experience working with Department Stores / Modern Trade / Key Accounts.
- Strong ability to analyze Sales Data / KPIs and translate insights into actionable plans to drive sales performance.
- Strong Sales & Commercial Mindset, Leadership, and the ability to solve problems quickly in a hands-on retail environment.
Contact:
To express your interest in this role, please contact Ponpravee M. via email: [Confidential Information] or call 0926924469
