SCOPE OF ROLE:
Under the general guidance of the Head of Sales, the overall scope is to plan, manage, administer, control, coordinate, promote and participate in building, driving and ensuring achievement in corporate business sales and others segment so assigned to, to achieve and excel targets for the products of our company business. Whilst to also contribute and participation in all sales & marketing related activities.
RESPONSIBILITIES:-
- Actively participate in the development and spearheading sales projects.
- Generate revenue and maximize the Companys market share for Lounges, Transit Hotel, F&B and other services, (whichever is applicable) that the Company so provided through dynamic sales.
- Act as a liaison between the Company and clients in order to achieve maximum returns, taking into consideration the clients requirements.
- Pay particular attention to the solution of specific sales problems and priorities agreed to.
- Promote the image of the Company in order to create opportunities which will contribute to the profitability of the Company.
- Directly responsible for building and maintaining strong relationships with our current clientele, growing the business they provide and securing new business.
- Takes ownership in achieving the individual and Departmental goals which contribute to the Companys budget and targets.
- Provides feedback on market intelligence and trends and competitor activities in order to assist with the achieving of sales objectives and targets.
- To establish close contact with current and potential clients and to determine their interests thus to generate sales.
- Closely monitors revenue and the development of new accounts, accurate tracing of accounts, proper handling of sales procedures and inquiries.
- Prepares proposals, and letters of Agreement for Corporate and Convention, and others.
- Liaises with all departments concerned to ensure that clients requirements are accurately communicated and satisfied.
- Keeps an accurate record of all sales calls made for future reference and control purposes.
- Establish and maintain file of major accounts in the accounts management system.
- Maintains effective control of sales expenses.
- Handles any client compliments or complaints and ensures proper feedback to management for communication or rectification by department(s) concerned.
- Entertains supporting and prospective clients in order to maintain or develop long lasting and growing business relationships.
- Conducts Company premise, products and services inspections when required.
- Attends meetings and briefings as required.
- Observe strictly on the Private & Confidentiality terms pertaining to the Companys policies, procedures, contracts, agreements and all business related matters.
- Exercises flexibility to perform other duties as and when required.
- Any other duties as may be assigned by the Management from time to time.
REQUIREMENTS:-
- Minimum of 3-5 years relevant experience in similar capacity.
- Strong leadership skills, mature, outgoing & guest oriented, good communication skills.
- Proactive, enthusiastic , strong sense of responsibility and positive thinking.
- Good command of spoken and written in English.
- Preferably from F&B and Hospitality Industry.
