Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Sales Representative, OTC (North)
Responsibilities
- Manage the customer as a key stakeholder, achieving sales targets with a controllable trade spend
- Deliver on sales targets as per agreed KPI's by pro-actively closing sales
- Develop new drug stores and provide consulting services to pharmacists and customers
- Respond to customer needs and queries and build relationship with customers
- Maintain and expand your relationship with existing and potential accounts
- Propose the existing and newly launched assigned products to the assigned channel for drug listing purpose
- Provide sales support services to the assigned customers, eg. returning expired products, delivery of product samples, upon request
- Establish strong relationship with pharmacist to encourage the use of company's products
- Submit accurate daily, weekly, quarterly, and yearly reports on time
- Develop new customers in territory
- Maintain customer data, sales calls, and other sales data with ongoing update in database
- Collect and analyze sales data both internal to develop sales plan
- Set up the requirement & allocation plans for promotional materials & samples for assigned territories
- Make regular customer visits within the appropriate geography or channel, frequency of visit as determined by the Field Sales Manager
- Optimize the distribution, merchandising, pricing and promotions of our products in accordance with the 4P objectives
- Makes regular customer visits to individual stores/retail outlets to strengthen relationship and suggest sales order
- Ensure customer orders are handled through all processes needed, follow up order, product delivery and product return
- Develop & maintain sound mutually beneficial trade relationship
- Analyze the territory/market's potential and determines the value of existing and prospective customer value to the organization
- Provide regular report of sales performance, individual performance and sales forecast to the supervisor
Requirements
- Master's or bachelor's degree in Business Administration or any other related field
- Minimum 2-3 years of sales experience in OTC products
- Experience as sales/key account executive in Pharmaceutical market would be a plus
- Preferably with working experience in Key Chain Pharmacies or OTC
- Proven track record in building strong relationships with drug chain or supermarket channels, some trade marketing experience is preferred
- Strong planning, analytical with logical thinking
- Required pre-requisites skills/experience
- Can work independently, but has good team spirit
- Result oriented: drive for success and achieving objectives
