The Sales Representative is responsible for growing Eslitec's revenue in Thailand by identifying new opportunities, building strong customer relationships, and closing B2B deals for our chatbot and conversational-AI solutions (MantaGO). You will engage decision-makers, understand business needs, propose suitable solutions, and coordinate internal teams to ensure a smooth onboarding processand successful delivery.
What Success Looks Like in This Role
- Consistently meets or exceeds monthly/quarterly sales targets and activity KPIs
- Builds a healthy and accurate sales pipeline with strong conversion rates
- Develops repeatable lead-generation channels and partnerships in Thailand
- Earns trust with clients through consultative, solutions-based selling
- Provides clear market feedback that improves our positioning and product roadmap
How This Role Fits Into the Organization
This role sits within the commercial/sales team and works closely with marketing, product, and delivery/implementation teams. You will be a key driver of Thailand expansion, bringing customer insights from the market while directly contributing to revenue growth.
Responsibilities
- Develop and manage a sales pipeline by sourcing, qualifying, and progressing leads from outreach, referrals, events, and networking.
- Conduct discovery meetings to understand customer workflows, pain points, and decision criteria, and to recommend best-fit solutions.
- Present and demonstrate solutions (e.g., chatbot flows, CX automation, FAQ/lead capture) tailored to each customer's needs and industry.
- Own the end-to-end sales cycle from initial contact through proposal, negotiation, closing, and handover to implementation.
- Build and maintain client relationships with consistent follow-ups, clear communication, and professional account management.
- Achieve revenue and performance targets with a proactive, structured approach to daily/weekly sales activities.
- Track and report sales progress by maintaining accurate records in Google Workspace/CRM and providing updates on pipeline, forecasts, and risks.
- Monitor market trends and competitors and share feedback to improve messaging, pricing, packaging, and go-to-market strategies.
- Support pre-launch/operational coordination such as preparing basic documents and assisting with delivery logistics before projects go live.
QualificationsSkills
- Strong verbal and written communication skills in Thai and English
- Consultative selling, negotiation, and closing capabilities
- Ability to communicate clearly with stakeholders, including senior management
- Strong organization, time management, and follow-through in a fast-moving environment
- Comfortable with outbound prospecting (calls/messages) and in-person meetings
Education
- University degree or above
Experience
- 12+ years of B2B sales experience (IT/SaaS preferred)
- Experience generating leads, opening new accounts, and driving sales growth
- Familiarity with cloud (AWS/GCP/Azure) is a strong advantage
- Experience selling to recognized brands or enterprise customers is a plus
Tools / Working Style
- Proficient with Google Workspace (Docs/Sheets/Slides) and Microsoft Office
- Proactive, coachable, and collaborative team mindset
About Us
Eslitec is a Taiwan-based SaaS company delivering high-quality chatbot solutions and cutting-edge conversational AI for businesses across industries. Our mission is to help businesses improve efficiency and customer experience through affordable, practical technology. We are expanding internationally across Singapore, Thailand, Japan, and Vietnam.
Website: https://mantago.cc
