Job Description
In partnership with store managers, the Sales Trainer will deliver trainings and coaching to the sales force to ensure that sales, delivery, service and operational standards are consistently high and that brand behaviors are demonstrated across the market with in-depth knowledge and strategic approach to our Tesla product resulting to maximum productivity, brand loyalty and growth in sales and delivery.
Responsibilities
Partner with store managers and subject matter experts to structure, schedule and implement a localized and motivational sales training roadmap (coordinate and plan online/offline trainings, sales floor coaching, morning huddles and engagement programs).Partner with subject matter experts and other training professionals as resources when required.Ensure right Tesla behaviors are demonstrated on the sales floors and partner with store managers to monitor and coach the sales force on their individual improvement areas and debrief sales customer engagement activities in real time.Share strengths and areas for improvement to the coachee as evaluated against the set standard and guidelines based on Tesla knowledge, skills and attitude benchmarks/best practices. Recommend short and long term solutions to closing performance gaps (further coaching, training classes, review of training materials, company resources, etc.)Facilitate or co-facilitate new joiner training programsEstablish frequent check-in schedule with management, store managers and Human Resources.Provide support for post-training endeavors (surveys, follow-up, and correspondence.) Suggest development of classes/materials such as end-user manuals, job aids, reference materials, etc. to fill identified training needs or curriculum gaps.
Requirements
2+ years of experience in EV and automotive sales industry is a plusTraining, coaching and organizational development experience is preferredStrong Facilitation, communication and interpersonal skillsAbility to interact with all levels of employeesStrong teamworkExcellent follow up, organizational skills and project management skillsMS Office skill (Powerpoint, Excel, Word)
