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Salesforce Business Analyst

accenture southeast asia
3-5 Years
Singapore
Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants

Job Description

About The Role

As a Salesforce Business Analyst at Accenture, you will play a key role in translating business needs into scalable Salesforce solutions. You will collaborate with cross-functional teams to drive innovation, optimize processes, and deliver high-impact outcomes that support business growth and transformation.

Key Responsibilities

  • Elicit, analyze, and translate business requirements into functional specifications and Salesforce solution designs
  • Collaborate with stakeholders, product owners, and technical teams to ensure alignment of business goals and system capabilities
  • Design and document business processes, user stories, and acceptance criteria within Agile delivery frameworks
  • Leverage knowledge of Salesforce capabilities and limitations to recommend optimal solutions
  • Support implementation activities including configuration validation, user acceptance testing (UAT), and deployment readiness
  • Identify opportunities for process improvement and contribute to continuous optimization initiatives
  • Ensure solutions align with both current business needs and future scalability requirements

    • HERE'S WHAT YOU WILL NEED:

  • Diploma or Bachelor's degree in a relevant field
  • Minimum of 3 years experience as a Business Analyst, Product Owner, Scrum Master, or equivalent role within Agile environments
  • Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or equivalent Agile certification
  • Salesforce Certified Business Analyst certification
  • Salesforce Administrator certification (CRT101)
  • Strong understanding of Salesforce platform capabilities and best practices
  • Proven experience in stakeholder management, requirements gathering, and solution documentation

    • BONUS POINTS IF YOU HAVE:

  • Beginner proficiency in Salesforce Configuration.
  • Intermediate proficiency in process improvement.
  • Intermediate proficiency in stakeholder communication.
  • Beginner proficiency in data analysis.
  • Intermediate proficiency in solution evaluation.

    • More Info

    Job Type:
    Permanent Job
    Industry:
    Other
    Function:
    Business Analysis
    Employment Type:
    Full time

    Job ID: 148492937

    Last Updated: 28-07-2026 07:22:17 AM
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