About WhiteCrow
We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research.
About our client
Our Client is the global market leader in the design, testing, and manufacture of specialty filter solutions for the tobacco industry. Headquartered in Singapore, the company operates nine manufacturing facilities across Europe, the Americas, and Asia, supported by two Innovation Centres, an accredited Scientific Services laboratory, and a Centre of Excellence dedicated to sustainability.
With a workforce of approximately 2,000 employees, Our Client serves customers in more than 120 countries worldwide.
Guided by a strong sense of partnership, Our Client's purpose is to support its partners in transforming their businesses and realizing sustainable growth—succeeding together through collaboration. Its mission is to be a responsible, customer-focused innovation leader, delivering excellence in sustainable solutions for today and the future.
As a SAP Lead, you will be responsible for...
- Leading and managing the SAP support team responsible for supporting global manufacturing operations.
- Acting as the key interface between business stakeholders, SAP functional teams, and external partners.
- Driving post-go-live stabilization, continuous improvement, and process optimization initiatives across the SAP landscape.
- Providing cross-functional oversight across SAP FICO, MM, PP, SD, and Security modules.
- Ensuring effective issue resolution and support delivery for business-critical processes.
- Partnering with regional and global stakeholders to understand business requirements and translate them into SAP solutions.
- Supporting enhancement initiatives and contribute to process standardization across multiple sites.
- Guiding and mentoring SAP Business Analysts while fostering collaboration and knowledge sharing within the team.
- Monitoring support performance and ensure service levels are maintained.
- Contributing to the long-term SAP roadmap and help shape the SAP operating model.
What you already have...
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline.
- Strong functional expertise in SAP, with preference for candidates possessing a FICO background.
- Broad understanding of end-to-end business processes and cross-functional integration across MM, PP, SD, and Security.
- Experience supporting SAP S/4HANA environments.
- Hands-on experience in SAP implementation, rollout, or post-go-live support projects.
- Strong understanding of manufacturing business processes and experience supporting manufacturing environments.
- Ability to perform functional analysis, configuration, testing, and issue resolution.
- Proven experience leading, mentoring, or managing SAP teams.
- Strong stakeholder management and business partnering capabilities.
- Experience working in regional or global environments with multiple business units or sites.
- Excellent communication, analytical, and problem-solving skills.
- Ability to operate effectively in a fast-paced and collaborative environment.
- Preferred Qualifications
- Experience in SAP S/4HANA Public Cloud environments.
- Exposure to manufacturing system integrations and third-party applications.
- Experience in establishing or supporting SAP Centres of Excellence or shared service environments.
- SAP certification(s) would be advantageous.
- Experience supporting global template environments and process standardization initiatives.
