Section Manager - QA Development (Non-Food)

Key Responsibility:

Supplier Assessment (Supplier Due Diligence Process)

• Conduct supplier assessment and audit to identify the potential problems on the factory before they affect quality and consumer safety of the products.
• Issue NC reports including suggestion to supplier then monitor their correction.
• Monitoring supplier quality performance and report to department manager.
• Provide proper training courses to enhance the capability of suppliers.

Product Development

• Screening and testing proposed products to ensure the expected quality and consumer safety.
• Develop specifications of Formula, Processing, Packaging, Analysis, Shelf-Life, Storage & Transit, MSDS, etc.
• Ensure the products are complied with Thai Regulations. Any benefits claimed are supported by reliable data.
• Validate first production at factory to ensure quality and correctness of product as agreed sample.
• Conduct the Product Monitoring Program (PMP) to ensure the quality of product is maintained properly by supplier and complied with regulation.

Complaint Handling & Management of incidents / product withdrawal / product recall

• Ensure that all customer complaints are dealt in the proper way to the satisfaction of the customer, company, and legally acceptable.
• Ensure complaints are recorded and investigated, and informed to all concerned persons including supplier.
• Co-ordinate with key persons at HO, DC and Stores to action in case of incidents, withdrawal or recall.
• Issue NC report with suggestions to responded person and monitor their corrective actions.

Supplier development, Traceability, Sustainability and Environmental friendly products.

• Conduct supplier development programs to ensure that the CP AXTRA policies on best practices in business, social and environment are well understood, implemented and maintained on the supplier site and along the supply chain.
• Encourage the commercial team to develop and promote green products.
• Support Makro sustainability team and activities (Supplier awards in HORECA, Provide Sustainability info).
• Coordinate with external regulation units to integrate projects, follow up laws that benefit or impact to company.

Qualifications:

• Graduate of Bachelor Degree of Science (Polymer, Textile) / Engineer or Higher
• 2-5 years experience in retail/wholesale modern trade business or FMCG.
• Authoritative, Decisive, Self-motivated, Goal/ Result, People-Oriented, Trustworthy, can work under pressure. Highly organized and systematic.
• Strong interpersonal / Creative/ Independent/ Communication/ Proactive & Positive attitude.
• Experience on product testing and quality assurance system.
• Knowledge of standards, product regulations and trading laws.
• Fluent in computer skills i.e. Word, Excel, PowerPoint.

CP AXTRA | Lotus's

CP AXTRA Public Company Limited.

Nawamin Office: Buengkum, Bangkok 10230, Thailand

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