Security Supervisor

Responsibilities

• Patrol all areas of the property, secure rooms, and assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Authorize, monitor, and document access to secured areas.
• Assist guests/employees during emergency situations.
• Resolve safety hazard situations.
• Complete safety training and certifications.
• Defuse disturbances in accordance with company policies and procedures.
• Call for assistance using proper code responses. Provide proper paperwork to employees.
• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position.

Qualifications

• Minimum of a high school diploma.
• Minimum 2 years experience as Security Officer (preferably in a 5-star hotel).