Patrol all areas of the property, secure rooms, and assist guests with room access.
Monitor Closed Circuit Televisions and alarm systems.
Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations.
Resolve safety hazard situations.
Complete safety training and certifications.
Defuse disturbances in accordance with company policies and procedures.
Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Report accidents, injuries, and unsafe work conditions to manager.
Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position.
Qualifications
Minimum of a high school diploma.
Minimum 2 years experience as Security Officer (preferably in a 5-star hotel).
