Who We AreFor every expert, there exists a Maverick. A Maestro. A Maker. We are a digital integrated marketing agency that pushes for winning formulas. We help brands explore all aspects from the digital to physical sphere. Whether it is over-the-top creative ideas, data-driven performance media plans, or organizing captivating and engaging events, we can MAKE it happen.
Job DescriptionWe are seeking an energetic, organized, and communication-focused Senior Account Executive to join our team. At The M Makers, you are the vital link between our clients and our internal specialist teams.
This is not a back-seat role; you are the primary driver of the client relationship. You need to be someone who can speak the language of a Media Specialist (ads, algorithms, and analytics) and a Creative (visuals, copy, and storytelling), then translate that into clear, actionable updates for the client. We need a professional who ensures nothing is lost in translation and every campaign is delivered flawlessly.
Key Responsibilities- Client Relationship Management: Act as the main point of contact for clients, managing expectations and ensuring they are consistently updated on campaign progress.
- Specialist Coordination: Work closely with Media Specialists and Creative teams to ensure project briefs are understood and executed according to the client's vision.
- Integrated Project Management: Oversee the workflow of social media and integrated accounts, ensuring content calendars, ad schedules, and creative assets are delivered on time.
- Media & Social Literacy: Attend media and creative syncs to understand performance data (CPM, CTR, engagement) and creative directions, then present these findings clearly to the client.
- Quality Control: Review all internal outputs (social posts, ad copies, reports) before they reach the client to ensure they meet the brand's standards and the campaign's goals.
- Account Retention: Proactively identify client needs and ensure high levels of satisfaction to foster long-term partnerships.
Requirements- Experience: 2–4 years of agency experience in account management. No fresh graduates.
- Social Media Proficiency: Must have a strong grasp of how social media platforms (Meta, TikTok, etc.) work from both a content and an advertising perspective.
- Media Foundation: Basic knowledge of digital media terminology (Paid vs. Organic, SEM, Lead Gen) is essential to effectively communicate with our performance teams.
- Communication Skills: Exceptional verbal and written communication skills. You must be comfortable presenting data and creative ideas to clients with confidence.
- Organization: A master of timelines. You can manage multiple moving parts across different specialist departments without breaking a sweat.
- Education: Bachelor's degree in Marketing, Communications, or a related field.