Senior Analyst, Payroll Operations

Roles And Responsibilities

• Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer accurate and timely payrolls for the countries assigned
• Prepare detailed variance analysis for quality analysis
• Interaction and relationship management with the payroll service providers of the countries assigned
• A quality approach, eye for detail in delivering the payrolls in line with the compliance requirements and service at the heart of everything we do
• Ensure all employee queries are answered in time, co-ordinating with vendors
• Complete tasks in a compliant manner ensuring adherence to Data Privacy and Compliance principles.
• Handle payroll audit (internal & external) for the region
• Lead the payment setup for markets assigned
• Provide root cause analysis on the issues identified and ensure that the team members are made aware of the issues
• Collaborate with the wider GBO/Market teams to provide solutions to issues identified
• Standardize, help document, challenge status quo and repeat the cycle
• Familiar with Payroll year end activities
• Ability to adapt to changes, if required by business
• Should be flexible to accommodate time based on region supporting
• Attention to minute details and good thought process
• Responsible for payment setup for all vendors and reconciliations
• Responsible for CARM control execution for the assigned markets
• Be available for any data collation as part of the annual activities and audit support activities
• Play a pivotal role in supporting finance team to close any finance reconciliation issues.
• All queries from employees and other key customers are resolved satisfactorily within agreed timelines
• Maintain technical knowledge of Statutory payments and deductions

Qualifications And Experience Required

• 3-5 years of tried ability and Experience in Payroll Processing for a particular region
• Bachelor's degree in Accounting/Business Administration or equivalent from an accredited university
• Excellent communication skills with the ability to work across geographies and cultures
• Ability to quickly understand and apply market legislation affecting payroll and statutory reporting.
• MS Office expertise
• Good at MS Office tools
• Tried understanding on ServiceNow ticketing system
• Ability to understand sophisticated payroll environments and uncover issues, process problems
• Comfortable talking with internal & external teams and building links
• Ability to work in a fast paced, changing environment while still providing quality services
• Strong high-reaching personality, self-motivated and self-managing
• Strong written and verbal communication, as wells as time management skills
• Strong team orientation and ability to build cross-functional relationships
• Be able to take the lead in making improvements and resolving issues
• Experience in responding to vendor & employee queries through email or ticketing system
• Ability to handle multiple countries with strong prioritization skills
• Ability to make sophisticated situations simple and facilitate clear, fact-based decision making