About Sales And Business Development:
Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner's full potential through account management.
What You'll Do (Main Accountabilities)
- Portfolio: Develop and maintain a high-quality portfolio of Spa/ Activities & Leisure for Klook's rapidly growing global customer base.
- Sales Planning and Execution: Create and deliver compelling sales pitches to existing and new merchants, driving engagement and retention. Leverage Klook's advantages to build out competitive supply products. Negotiate with merchants to drive growth (promotions, marketing exposure, supply strength, partner programs, etc) and achieve business objectives.
- Merchant Communication and Strategy: Maintain regular communication with existing merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.
- Partner Engagement and Relationship Management: Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants business situations and requirements.
What You'll Need (Capabilities)
- Years of Experience: Minimum of 3-year's work experience in Business Development, Sales or Trade, or in a Revenue or Account management capacity
- Industry Experience: Experiencing in Online Travel Agency (OTA), Merchant-Facing Technology, or E-Commerce with a background in business development & partner management would be an advantage
- Language Proficiency: English Proficiency is a must for global cross functional collaboration
- Sales Techniques: Proficiency in various sales and deal-making techniques such as pitching, negotiation, consultative selling, and closing deals is essential for effectively engaging with merchants and driving growth.
- Teamwork and Communication: Effective communication skills and a collaborative mindset to work cohesively with internal teams, external partners, and clients. Ability to build rapport quickly with existing/prospective merchants, and communicate in a proactive, concise and persuasive manner that generates interests and opens doors to further opportunities.
- Relationship Building & Understanding: Ability to build and maintain trust-based relationships with merchants and partners is crucial for enhancing sales potential and fostering long-term partnerships. Develop a deep understanding of merchants ie. strategic priorities, pain points, decision makers, decision making process, KPIs, competitors actions, etc.
- Problem-Solving Abilities: Strong and creative problem-solving skills are necessary for addressing merchants needs and challenges, as well as for overcoming obstacles in the sales process.
- Customer Focus: Commitment to understanding customer needs, providing excellent service, and building long-term relationships with merchants which will help to drive customer satisfaction and loyalty.
What you'll get
- An awesome team of international colleagues
- A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead
- An environment that values and supports your growth
- Ownership of projects with real impact
- No boredom! Every day is a new exciting challenge
