Senior Business Analyst

Key Accountabilities and main responsibilities

Strategic Focus

• Help to define business problems via in-depth investigation and gathering of technical and non-technical information
• Outline detailed requirements for a solution and ensure the delivered solution meets those business requirements
• Apply creative thinking and work collaboratively with teams to solve business challenges
• Traceability between the technical and functional requirements and the development and then testing of same in case of Technology Projects

Operational Management

• Gather, validate and document business requirements/use cases.
• Analyse data to inform / validate opportunities and requirements
• Model business processes and identify opportunities for process improvements.
• Assist with production of specifications that implement the behaviours described by the Project
• Working from the features and needs defined by the project vision, identify requirements/user stories, and use cases that describe the scope of the project
• Support/perform functional testing, investigating and feeding back issues to Developers
• Ensure that testing is appropriately documented, with evidence recorded
• Provide input to and/or support business readiness to ensure smooth implementation and transition to BAU
• Create business level user acceptance criteria for each feature from baseline requirements
• Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities
• Collaborate with business and technical stakeholders to understand requirements and their priority
• Facilitate workshops
• Contribute to ensuring high quality standards through peer review and quality assurance of documents and deliverables.
• Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities
• Understand the customer experience, how they may use the product/service and how that will influence both your Business and Technical Requirements
• Apply creative thinking and work collaboratively with teams to solve business challenges, further supporting the documentation of clear, concise and accurate requirements.
• Developing, maintaining, and improving Analyst methodologies and processes ie. Contribute to Continuous improved
• Developing dashboards, graphics, and reports for Portfolio consumption on relevant matters, such as Requirement/Epic/Story cut through
• Analyse backlogs and be aware of upcoming works, potential Analysis synergies that can be created between projects within the portfolios for efficiency gains
• Store and Host the Business Requirements and Technical requirements in a way that continually builds out the knowledge base for future project use
• Chair and facilitate a centre of excellence for the Analyst roles across the division
• Make portfolio level recommendations pertaining to work place continuous improvement opportunities, role efficiency gains, as we'll as other aspects of delivery as and when the opportunity arises

People Leadership

• Provide leadership to team members and peers through collaboration, mentoring and knowledge sharing
• Driving the resolution of issues through engagement of peers and stakeholders across project and business functions
• Hold self and team accountable for results with a strong focus on delivering value
• Build productive and professional relationships with key stakeholders, other cross-functional team members and Senior Leadership roles

Governance Risk

• Identify issues, risks and benefits of existing and proposed solutions and outline business impacts
• Drive business improvements through visibility of ongoing quality issues and initiatives
• Review team working practices/procedures to identify opportunities to improve quality or productivity

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience Personal Attributes

• 8 years of Experience into Business Requirements and Technical Requirements
• we'll-practiced and experienced in project management fundamentals and how the Analyst role contributes to them (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)
• Demonstrated ability to lead others either formally or informally to achieve outcomes
• Demonstrated experience in Technical Writing, Process mapping
• Procedure documentation and improvement initiatives
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Strong facilitation and presentation skills
• Strong organisation and planning skills
• Tertiary qualifications in IT, Business or a related discipline
• Passionate about solving customer and business problems
• Working knowledge of work management tools like JIRA, Confluence, etc
• we'll conversant with Agile and waterfall methodologies
• Good domain knowledge of Capital markets (Superannuation and Investment Administration)
• Strong focus on business requirements, user stories, process (re)engineering and creation/management of project artefacts
• Ability to work with both business and technical stakeholders at varying levels of seniority and experience
• Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines
• Strong expertise in MS Visio - Mandatory