About The Team
We are looking for a strategic and operationally-minded leader to redefine how we engage with our seller ecosystem. As the Senior Manager of Category Management Initiatives, you won't just be managing categories—you will be designing the blueprint for how we scale. Your mission is to balance high-touch relationship management with cutting-edge automation to drive maximum yield at the lowest possible cost.
Job Description
- Strategic Ecosystem Design
- Refine Seller Strategy: Lead the evolution of our seller management framework to ensure a healthy, competitive, and sustainable ecosystem.
- Segmentation & Prioritization: Develop sophisticated seller segmentation models based on data-driven insights.
- Resource Mapping: Align organizational resources (human and financial) to the highest-impact seller segments to ensure optimal ROI.
- Operational Excellence & Efficiency
- Model Operationalization: Transition theoretical strategies into live operational models. You will be responsible for defining the how behind seller engagement.
- Cost Optimization: Constantly audit and refine management models to ensure we are achieving the highest yield return at the most optimized cost-per-seller.
- Yield Management: Monitor performance metrics to ensure that shifts in management styles (e.g., moving a seller from high-touch to light-touch) result in continued growth.
- Innovation in Mass Management
- Light-Touch & Mass Models: Design and pilot new initiatives specifically for our mid-tail and long-tail sellers.
- Funnel Optimization: Drive the Mass Management Funnel, ensuring sellers are successfully onboarded, nurtured, and retained through scalable digital interventions.
- Product & Tool Adoption: Partner with Product and Tech teams to deploy automated initiatives that reduce manual workload while increasing seller self-sufficiency.
Requirements
- 3-5 years of experience in business analyst related roles analyzing large data sets and informing company strategy
- A Bachelor's/Master's degree, preferably in Analytics, Statistics, Software, Mathematics, Economics, Computer Science or Engineering
- Proficiency in Excel and PowerPoint, Knowledge in SQL is a plus
- Experience in logistics, delivery, or ecommerce in a fast-paced and performance-driven environment is a plus
- Problem solver: When dealing with complex business problems, you are ready to solve them. You are able to assess the problem, find a creative and effective solution, and employ the tactics and tools to resolve the situation in a timely manner
- Scalable solutioning: you are able to think and plan ahead, building out scalable information systems/dashboards for the team to utilize for day-to-day business decisions.
