Support investigations into suspected cybercrime cases, including online fraud, account takeovers, identity theft, phishing, and other digital financial crimes.
Analyze and verify suspicious fraud cases to identify patterns, anomalies and process gaps and contribute to the recommendations to fraud detection features
Lead team and manage projects to enhance fraud system and tools
Report fraud trends and cluster characteristics to management in a clear and concise manner
Build and maintain strong working relationships with the Royal Thai Police (e.g., Technology Crime Suppression Division, Economic Crime Suppression Division) and other relevant enforcement agencies.
Act as the primary liaison between the company and law enforcement for cybercrime investigations, evidence sharing, and case resolution.
Collaborate with internal teams (Risk management, Cybersecurity, Legal, Compliance, Customer Service) to ensure timely incident escalation and resolution.
Develop playbooks and protocols for cybercrime incident response, ensuring compliance with regulatory requirements.
Monitor emerging threats and fraud trends in the fintech and payments industry, proactively recommending countermeasures.
Provide training and awareness sessions to employees on cybercrime risks, prevention techniques, and reporting procedures.
Represent the company in industry forums and cross-industry collaborations on fraud and cybercrime prevention.
Requirement
Bachelor's degree in Law, Criminal Justice, Information Security, or related field (advanced degree preferred).
3+ years of experience in cybercrime investigation, fraud prevention, or digital forensics in fintech, banking, telecom, or law enforcement.
Strong working relationships and established network with Thai police authorities, especially divisions dealing with cybercrime and financial fraud.
Deep knowledge of Thai cybercrime laws, financial regulations, and investigation procedures.
Experience handling law enforcement requests, evidence collection, and working within legal frameworks.
Background in digital forensics, cyber investigations, or fraud intelligence tools is a plus.
