Senior Executive/ Assistant Manager, Information Technology

BriefSummary:

JoinadynamicteamtooverseeandenhanceIToperations,ensuringasecureandefficientinfrastructurethatalignswithbusinessgoals.Contributetoinnovativedigitaltransformationinitiativeswhilemanagingvitalapplicationsandservices.

Responsibilities

• Oversee and maintain IT infrastructure, including servers, networks, Microsoft 365 services, cloud solutions, and end-user devices, ensuring optimal performance.
• Administer and support business applications, particularly SAP Business One, addressing user access, system issues, enhancements, and upgrades.
• Implement cybersecurity measures to protect information assets, including monitoring, patch management, and incident response.
• Support compliance with the Personal Data Protection Act (PDPA) through appropriate access controls and data protection practices.
• Manage backup operations and contribute to disaster recovery and business continuity planning and testing.
• Identify and assist in implementing digital technologies and automation to enhance business processes and operational efficiency.
• Help develop and maintain business reports and dashboards using reporting tools to improve decision-making.
• Coordinate IT projects, ensuring timely execution by collaborating with business users, IT teams, and external vendors.
• Assist in monitoring the annual IT budget and software expenditures, maintaining records of IT assets.
• Provide responsive IT support to end users, including training and developing user documentation.
• Carry out additional responsibilities assigned by management to support business operations.

Requirements

• Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum of 5 years of relevant IT experience, ideally within a multinational environment.
• Hands-on experience in supporting ERP systems, particularly SAP Business One.
• Experience in Microsoft 365 administration, IT infrastructure management, and network administration.
• Proven ability in IT project coordination and digital transformation initiatives is advantageous.
• Technical knowledge in SAP Business One, Microsoft 365 administration, cloud technologies, and reporting tools like Power BI.
• Strong analytical and problem-solving skills with a focus on effective technology solutions.
• Excellent communication skills and ability to collaborate with various stakeholders.
• Proactive and adaptable, with a dedication to continuous improvement and learning.

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