Live Event and Content Testing: Actively test and verify the functionality and quality of new in-game events, features, and content configurations before they are released to the public.
Bug Identification and Reporting: Meticulously play the game to identify bugs, glitches, and inconsistencies (functional, graphical, audio, performance, etc.), and document them in detail using bug tracking software.
Regression Testing: Re-test resolved issues to ensure that bug fixes are effective and do not introduce new problems into the live game environment.
Monitoring Live Performance: Monitor community and player behavior to proactively identify high-potential issues and ensure the game is running smoothly in a live environment.
Collaboration: Work closely with cross-functional teams, including developers, designers, product managers, and customer service, to communicate findings and align on testing priorities and solutions.
Documentation and Test Planning: Develop and execute comprehensive test plans, test cases, and test scripts to evaluate game features, systems, and mechanics thoroughly.
User Experience (UX) Feedback: Assess gameplay from a player's perspective to pinpoint areas of potential frustration and suggest improvements to enhance player satisfaction and retention.
Compliance and Standards: Ensure all game content, activities, and operations comply with regulatory standards and internal quality benchmarks.
Job Requirements
Minimum 2-3 years of experience in product operations, project management, or related roles.
Excellent communication and stakeholder management skills, both in Thai and English.
Strong passion and understanding of games and gaming communities, preferably across mobile and online platforms.
Awareness of player behaviors, market trends, and product innovation within the gaming industry.
Knowledge of game analytics, monetization systems, or live operations.
Strong understanding of product lifecycle, data-driven decision-making, and cross-functional collaboration.
Proven ability to plan and execute projects independently with measurable outcomes.
Ability to mentor and influence others in a dynamic team environment.
Familiarity with agile/scrum frameworks or other project management methodologies is a plus.
Ability to prioritize tasks and maintain quality under tight deadlines.
Enthusiasm for creating better player experiences and improving operational efficiency in gaming environments.
Basic understanding of UX/UI principles is preferred.
Skilled in analytical tools (e.g., Excel, Google Sheets, or BI dashboards) and comfortable interpreting metrics is preferred.
