About The Team
Manage overall Inbound department
Job Description
- Manage, plan, organize overall Inbound activities.
- Manage the team to achieve contractual and Business Plan KPI targets
- Ensure the availability of resources for the consistent achievement of agreed KPI targets
- Ensure effective communications with own department and other related departments is smoothly arrival and Inbounding of all shipment to warehouse following due date, SLA and KPI.
- Plan and manage Inbound team to achieve the department and business goals by strong analyst data and information
- Control and monitor internal procedures to ensure all are smooth
- Manage productivity of receiving and other functions within the department.
- Analysis the data to improve Inbound performance.
- Collaborate with team members, supervisors and managers to solve work-related problems
- Plan manpower to support all campaigns and ensure to meet all SLA.
- Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
- Counsel team members in work-related activities, personal growth, or career development including recommend or initiate personnel actions such as promotions, transfers, or disciplinary measures.
- Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
- Assess training needs of team members and arrange or provide appropriate instruction
- Coordinate with WMS team to improve WMS to support operation
- To perform any other duties assigned by Manager
Requirements
- Bachelor's Degree or higher in Logistic management, supply chain or any related field
- 5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred)
- Strong experience in Inbound area
- Good team player and demonstrate leadership capabilities
- Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
- Ability to effectively communicate in both the written and oral way English skills.
- Strong analysis skill.
- Good interpersonal and communication skills
- Strong knowledge of WMS system experience.
- Proficient with Microsoft Excel
