Senior Key Account Manager – International Market (i-Tail)
Location: Bangkok (On-site)
Experience: 10+ years in international sales / key account management (food industry / FMCG/ OEM)
Role Summary
Lead strategic key account management and international business growth for i-Tail. Drive commercial performance, develop long-term global partnerships, and ensure profitable expansion across key international markets.
Key Responsibilities
Strategic & Commercial Leadership
- Develop and execute strategic account plans to grow volume, margin, and market share.
- Lead high-level commercial negotiations and long-term contract discussions.
- Identify and pursue new business opportunities and category expansion.
Customer & Market Management
- Maintain senior-level relationships with global customers; serve as main escalation point.
- Drive NPD initiatives in collaboration with R&D, QA, supply chain, and operations.
- Provide market insights, cost trend analysis, and pricing strategies.
P&L Ownership
- Manage full commercial performance for assigned accounts, including budgeting and forecasting.
- Ensure pricing discipline, margin improvement, and sustainable profitability.
Operational Excellence
- Oversee delivery performance, service quality, and issue resolution.
- Ensure compliance with export regulations, tariffs, and trade agreements.
Team Leadership
- Guide and develop a small team of sales/key account executives.
- Promote collaboration, accountability, and a high-performance culture.
Qualifications
- Bachelor's degree in business, Marketing, International Business, Food Science, or related fields; Master's preferred.
- 10+ years of international sales or key account management experience in the food manufacturing/FMCG/ OEM industry.
- Strong negotiation, commercial strategy, and customer relationship skills.
- Excellent command of English; additional languages are an advantage.
- Able to travel internationally; proactive, analytical, and results-driven.
