Senior Manager (Digital Innovation), Office of Digital Empowerment

JoinSingHealth's Office of Digital Empowerment (ODE) and play a meaningful role inshaping the cluster's digital innovation landscape. You will supportSingHealth's cluster-wide digital innovation efforts, helping promising ideasmove from concept to practical adoption, while engaging innovators, projectteams, taskforces, committees and departments to shape digital innovationopportunities aligned with SingHealth's priorities and digital strategy.

Thisis a hands-on innovation role for someone who enjoys turning healthcarechallenges into practical digital solutions, thriving in evolving environments,working across diverse stakeholder groups and providing advisory support toenable practical, safe and scalable healthcare transformation at cluster level.

WhatYou Will Do:

Youwill lead or co-lead digital innovation initiatives from discovery to adoption,framing problems, clarifying user needs, defining success measures, andrecommending fit-for-purpose digital solutions.

Akey part of your role is identifying and capturing digital innovationopportunities through cluster-wide intake and governance channels, maintaininga pipeline aligned to organisational priorities. You will evaluate strategicalignment, impact, feasibility and implementation considerations usingstructured frameworks, and develop decision-ready reports with evidence-basedrecommendations, trade-offs and proposed pathways for governance forums andsenior stakeholders.

Youwill engage stakeholders across institutions, clinical and operations teams,IT, governance offices, vendors and senior management - facilitating workshops,surfacing needs, resolving trade-offs and building shared ownership. You willalso guide project teams through appropriate digital innovation pathways,identifying governance, implementation and ownership considerations early toenable timely progression.

Youwill define and track value measures, adoption indicators, benefits and lessonslearnt, advising on next steps based on value, feasibility and scalability, andcapturing reusable artefacts to strengthen SingHealth's innovation practice.

Tosupport implementation, you will develop change and adoption plans, engageusers and leaders to address adoption barriers, mobilise change champions, andleverage communications channels to drive awareness and sustained adoption.

JobRequirements:

• Bachelor's Degree in Computer Science, Business Administration, Healthcare Management, or a related field.
• At least 8 years of relevant experience in digital transformation, innovation management, project management or consulting roles, with proven experience leading technology implementation or transformation projects in healthcare or similarly complex environments.
• Professional certifications in Design Thinking, Project Management (e.g. PMP, PRINCE2), Agile methodologies, Product Management or Change Management (e.g. Prosci) would be an advantage.
• Strong stakeholder engagement and facilitation skills, with the ability to build alignment and secure buy-in across different levels, including technical teams, vendors, partners and diverse stakeholder groups.
• Familiarity with digital health, automation, low-code/no-code platforms, Generative AI (GenAI), AI-enabled solutions or emerging healthcare technologies, with a good understanding of healthcare workflows, operational constraints and governance considerations.
• Strong design thinking, structured problem-solving and systems thinking skills, with excellent written, verbal and presentation skills to communicate complex issues clearly to senior and non-technical stakeholders.
• Ability to exercise judgement, manage ambiguity and make practical recommendations under time and resource constraints.
• Adaptable, hands-on and resourceful individual, with the willingness to move between strategy, facilitation, coordination and execution as project needs evolve.