Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Logistics Operations Management
- Lead and oversee all inbound, outbound and warehouse operations.
- Ensure accurate material flow, on-time delivery, and high service levels across operations.
- Implement best practices to strengthen logistics efficiency and productivity.
2. Warehouse & Inventory Management
- Manage Material Warehouse operations to maintain inventory accuracy and optimized storage.
- Ensure compliance with warehouse safety, 7S, and operational standards.
- Improve processes, and space utilization to support capacity and efficiency.
3. Import/Export operations
- Oversee customs clearance, shipping documentation, and all Import/Export processes.
- Ensure full compliance with customs regulations, government requirements, and company policies.
4. Third-Party Logistics (3PL) Management
- Manage performance of external service providers, including transporters and warehouse partners.
- Monitor SLA compliance, evaluate monthly performance, and implement improvement actions.
5. Process Improvement & Digitalization
- Lead initiatives to streamline processes and reduce manual operations.
- Drive digital tools adoption (automation, dashboards, visibility systems, warehouse systems).
- Identify and eliminate bottlenecks to enhance workflow and reduce operational risks.
6. Cost Management & Budget Control
- Develop and manage monthly/quarterly logistics budget.
- Monitor operational costs and implement cost-reduction initiatives.
- Analyze cost drivers and propose cost-effective solutions.
7. Cross-Functional Collaboration
- Collaborate within other logistics team member (Control Tower, Trade Compliance, Program management) Procurement, Planning, Manufacturing, Finance, Quality, and other functions.
- Provide logistics expertise to support new projects and operational challenges.
- Facilitate communication and issue resolution to ensure smooth operations.
8. Leadership & People Development
- Lead, coach, and develop logistics teams to build strong capabilities and performance.
- Conduct performance reviews, identify skill gaps, and provide training and development plans.
- Build a collaborative, engaged, and accountable team environment.
9. KPI Monitoring & Reporting
- Establish, monitor, and report logistics KPIs such as GR/GI accuracy, inventory management, delivery performance, etc
- Analyze performance gaps, implement corrective actions, and regularly update management.
10. Risk & Compliance Management
- Identify operational risks and develop preventive and contingency plans.
- Ensure compliance with safety, regulatory, and company policies.
- Support audits and maintain proper documentation and control measures.
11. Sustainability / ESG Contracting
- Work with internal/external stakeholder to drive ESG integration in import-export operation, embedding environmental compliance and carbon disclosure measures into the operational process, and recommending improvements to optimize sustainability outcomes.
12. Outcome-Based Operations
- Leads the transformation of logistics operations through AI-driven processes and automation, establishing performance frameworks and KPIs that guide global teams toward consistent operational excellence.
13. AI & Automation in Operations
- Champions AI and automation in import-export operations, leading initiatives that transform workflows, improve efficiency, and enable data-driven decision-making across functions.
Qualifications
REQUIRED:
- Bachelor's degree or above in Logistics, Supply Chain Management, Industrial Engineering, or related field.
- Experience in logistics, warehouse, or supply chain operations.
PREFERRED:
- Excellent English communication skills, both written and verbal, for effective interaction with internal and external stakeholders
- Proficiency in ERP, WMS, and automation tools
- Advanced MS Office and reporting/dashboard skills
- Knowledge of continuous improvement (Lean/ Kaizen/ VSM)
- Analytical and problem-solving skills
- Audit, compliance, and documentation management
- Strong interpersonal and stakeholder management skills, guiding teams toward high performance.
- Excellent communication, collaboration, and stakeholder management skills.
- Proficiency in MS Office and logistics-related systems.
SKILLED:
- Leadership, people management, and team development
- Project management and cross-functional coordination
- Warehouse, inventory, shipping, and import/export management
- Analytical and data-driven decision-making
- Strategic planning and business acumen
- Change management
- Vendor/3PL and contract management
- Communication, negotiation, and stakeholder engagement
- Risk management and contingency planning
- System and technology proficiency (WMS/ERP)
- Customer service orientation
- Process standardization, compliance, and continuous improvement
Additional Information
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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
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