Role Summary
Owns StayGold's online sales channels end to end — marketplace storefronts, listings, orders, inventory, and platform campaigns — so customers get a fast, accurate, five-star buying experience.
Key Responsibilities
- Manage StayGold storefronts on Shopee, Lazada, TikTok Shop, and LINE Shopping, plus the own-brand webstore.
- Keep product listings sharp: images, Thai/English copy, pricing, stock status, and SEO within each platform.
- Process orders daily: confirmation, packing coordination, shipping handover, returns, and refunds.
- Manage inventory: accurate stock records, reorder points, and zero stockouts of core Blueprint SKUs.
- Execute platform campaigns (double-day, flash sales, vouchers, affiliate) in sync with the Marketing calendar.
- Monitor shop health: ratings, reviews, chat response rate, and platform compliance scores.
- Report weekly sales performance by channel and SKU with actionable insights.
Skills & Qualifications
- 3+ years operating Shopee/Lazada/TikTok Shop seller tools; official-store experience a plus.
- Strong Excel/spreadsheet skills; comfortable with numbers and stock reconciliation.
- Detail-oriented — pricing, stock, and listing errors cost sales and trust.
- Understands ecommerce logistics in Thailand (couriers, COD, returns).
- Basic understanding of regulated health-product selling rules is a plus.
