Senior Portfolio Analyst

Senior Portfolio Analytics (Senior Level)

Key Responsibilities:

1. Account Segmentation & Assignment:

- Analyze customer profiles, payment behavior, and risk levels to create actionable account segments.

- Design and implement account assignment rules to allocate accounts to the appropriate team (in-house, outsourced, or hybrid).

- Ensure timely and efficient assignment based on team capacity, portfolio risk, and resource availability.

2. Capacity Planning & Resource Allocation:

- Develop and maintain capacity planning models to optimize resource allocation and operational efficiency.

- Continuously assess team and resource availability, recommending adjustments to meet portfolio demands (e.g., capacity planning, branch network optimization, or outsourcing strategies).

- Identify and address gaps in resources or capacity to ensure smooth execution and achieve targets.

3. Collection Execution Strategy:

- Design and oversee tailored execution strategies for each account segment:

Cash Recovery: Accounts likely to pay with timely follow-up.

Repossession: Accounts requiring asset recovery for high-risk cases.

Special Offers: Accounts suited for settlements, negotiations, or special campaigns.

- Monitor adherence to strategies and ensure effective and timely implementation of recovery actions.

- Evaluate the impact of execution strategies and refine them to maximize recovery rates.

4. Performance Monitoring & Reporting:

- Continuously monitor and evaluate the effectiveness of account assignment and resource allocation strategies.

- Refine segmentation models, assignment rules, and workflows to improve efficiency and results.

- Generate detailed reports and actionable insights for management, highlighting key performance metrics and areas for improvement.

5. Collaboration & Coordination:

- Collaborate with the MIS team and front-end to ensure seamless integration of account assignments into the system.

- Partner with cross-functional teams, including Risk, Marketing, and front-end, to design and execute special campaigns aligned with business goals.

Qualifications

• Bachelor&aposs degree or Master’s degree in Finance, Business Administration, or a related field.
• A minimum of 7 years of experience in Data Analyst , Portfolio Management , Collections, Finance, Risk, or strategic planning roles
• Proficiency in data analysis, with the ability to interpret complex financial data
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to collaborate effectively with cross-functional teams