Apparel: Sweater and Knitwear
Home and Hardlines: Indoor Furniture/ Disposable tabletop/ Stationery (Candle, Crayon)/ Ceramic/ Battery/ Thermos cup / Plastic injection (Food container)/ Household cleaning supplies & Home decorating light
About The Role
PRIMARY FUNCTION
- Deep knowledge of product compliance, quality & regulatory requirements with a focus on product
- Responsible for proactive and preventive quality assurance and control, delivering end to end result through QMS activities
- Factory elevation through technical support to drive for continuous improvement of manufacturing processes.
- Ensure vendors deliver safe and quality owned brand product.
- Leverage analysis and reporting on vendors & factories performance with a feedback loop.
- Actively influence decision-making and address business needs through active engagement with CFT/business partners.
- Conduct calibration activities on process and product for 3rd parties, vendors and factories
- Sit in the round table with cross function team and provide product & technical knowledge to ensure aligned with sourcing goal.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Key Competency Expectation
Product and Technical knowledge
- Category level product knowledge; understand the guest expectation/brand expression through product standards, specification, approved samples and testing requirement/protocols to support field operations
- Ensure Target products are good & healthy, safe to use, guest friendly and durable & functional through product lifecycle
- Knowledge of product and manufacturing process risk assessment and mitigation to support product development - Identify and validate key quality and capability callouts (e.g., manufacturing variability, critical to quality, manufacturability to scale) from product development stage through a robust MCP
- Deep understanding of capacity analysis annually as well as during production readiness to ensure appropriate capacities are allocated, both holistically and at a program level.
- Ability to understand diverse and ever evolving manufacturing processes
- Understand process management - able to determine the critical processes to quality and its controls to prevent or mitigate potential issues/risks
- Knowledge of tools from Lean/6 Sigma/TOC/SPC to assess factory's performance to support OBSD strategy
- Technical ability to assess and resolve product and inspection issues
- Build one's own technical expertise in a structured and systematic way
- Understanding of cost engineering to support factory's drive towards efficiency and right first-time quality
Quality Strategy and Management
- Understand and be able to assess the effectiveness of a factory's preventive QMS and its sustainability, across diverse manufacturing processes
- Drive continuous improvement of a factory's quality management system, shifting focus from detection to prevention.
- Plan for quality through preventive product risk mitigation, factory capability assessment and capacity validation prior to production.
- Strategic overview of the factory's performance in order to prioritize and identify areas of opportunity to drive elevation
- Evaluate the health of the factory's QMS
- Support 3rd party escalation, disposition and CAPA reviews for continuous improvement
- Understand the guest expectation through voice of the guest
- Support Manufacturing Excellence (ME) initiatives focusing on efficiency and right first-time quality
Data/Reporting and Analytical Thinking
- Ability to review data and conduct statistical analysis
- Leverage data to identify opportunities for calibration, continuous improvement and problem-solving
- Drive cost of poor quality reduction with a focus on greater efficiency and right first time quality
- Understand industry and share business intelligence with CFT teams when needed
- Engage in proactive sourcing and category management from technical, quality and engineering perspective to drive robust business placement decisions
- Extensive use of quantifiable data and KPIs in decision-making; to provide performance feedback to vendors/factories.
2. Communication/CFT Collaboration/Training
- Share lessons learned in quality planning activities and core processes
- Support calibration activities for 3rd parties, vendor and factories
- Act as technical liaison between HQ PSQA, Vendor/Factory partners and cross functional teams
- Ensure transparency and adherence to escalation process when required
- Provide ongoing support to PSQA HQ for continuous improvement, issue resolution and problem solving
- Successfully navigate through tough choices and be able to articulate a strong point of view both internally and externally - to leaders, peers, team members and vendor/factories.
- Engage in factory matrix optimization and influence business decisions through CFT collaboration based on business needs and quality performance
- Steer decision effectiveness and efficiency; take smart risk based on facts, figures and guest insights through critical thinking
- Provide expertise to validate CFT's business decision and increase supply matrix visibility through factory assessment
- Engage in new vendor/factory vetting and exploration process that supports sourcing decision-making and long-range business plan
3. Operational Excellence and Brand Reputation
- Adapt to change and adhere to Target strategy, direction and business goals
- Continually focus on and demonstrate commitment to concepts of value creation through COQ/Lean/Six Sigma tools/efficiency
- Ensure transparency and adherence to escalation process when required
- Demonstrate the highest level of ethics; make ethics a mantra for TGT and supply chain
- Escalate critical issues concerning ethics, through the proper channels
- Provide ongoing support to Product Safety, Quality and Regulation (PSQR) HQ and PSQA QMS Team for continuous improvement, issue resolution and problem solving
- Support HQ through product investigations and activate on guest data analysis appropriately.
- Investigate quality issues, ensure effectiveness of CAPA and validate vendor/factories are driving toward continuous improvement.
About You
MINIMUM REQUIREMENTS:
- Bachelor degree in engineering
- Technical disciplines equivalent in retail compliance/manufacturing
- Quality management, raw material, product, and manufacturing industry experience/knowledge in apparel and hardlines & home
- Minimum 5-8 years experience in garment and hardlines & home
- Background in quality and technical/engineering perspective
- Knowledge of quality tools RCA/Fishbone/Lean/Six Sigma/Industrial Engineering Experienced in line setup
- Good communication skills and strong interpersonal skills
- Collaborative focus and ability to work successfully across functional areas
- Language: fluent in English and local language
- Working Knowledge of Technology, Data and analytics including Microsoft windows and Office software applications
- Knowledge of Statistical analysis
- Ability to travel often domestically and overseas
DESIRED REQUIREMENTS:
- Experience in retail purchasing operations or support (Sourcing, procurement, QA, development, etc.)
- Certified Quality Engineer
- Six Sigma or Lean certified preferred
- Experienced in project management preferred
Interested parties please apply in writing with detailed resume, last salary and expected salary.
For more company information, please feel free to visit: www.target.com; https://jobs.target.com/globalsourcing
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