Role Summary:
Job location: Bangkok, Thailand
Work timing: Genera shift
Responsibilities:
Co Manufactory auditing:
- Lead on risk assessment of co-packers risks and organize the audit plan.
- Corporate with co-packers for audit schedule.
- Conduct the site audit at co-packers.
- Complete the report and ensure the corrective action is completely done and compliance to the food safety standards.
Projects handling:
- Project Leader for Valuable Claim of Product i.e. GFCP, Organic, Vegan, etc.
- Corporate with co-packers and ensure all food safety control parameters are complied with McCormick Standards.
- Corporate with QA in all markets zones to update the new requirements and food safety standards.
Customers Complaint Handling:
- Corporate with customer service team in US, Canada, EMEA and AUS to gather the complaint notification from customers.
- Categorize the complaint risk and notice to co-packers. Follow up the action and ensure co-packers improve and comply to standards.
- Work with co-packers on the investigation of the complaint cause and ensure the corrective action and action plan at the co-packers is improved.
Production Inspection and Laboratory Proficiency Testing:
- Organize and perform the visit (announce and unannounced visits) co-packers on the production control in the production line, quality system and product control.
- Complete the visiting report and notice findings to co-packers.
- Lab PT Quarterly and summarized to ensure all Co-packers capabilities and abilities meet to Global & McCormick standards.
Co-packers Training:
- Analyze and organize training programs for co-packers related to the improvement programs.
- Perform the training to co-packers as trainers; Food Safety, Laws and Regulations, Quality Control and Standards, etc.
- Evaluate training to ensure co-packers are clearly understand.
- Perform related QA works as assigned, Special projects as customer's expectation and regulation update.
Desired Candidate Profile:
- At least 2+ years experience in food quality assurance management system e.g. establish, plan, maintain, improve the system and in multi-national company is an advantage.
- Good knowledge in quality standard and regulation of food products for worldwide market.
- Good knowledge in quality system; GMP, HACCP, ISO, BRC, regulatory.
- Good Knowledge in quality assurance, quality management documentation, internal audit improvement tools and food law regulation.
- Able to build close relationship and working well with Thai suppliers and overseas customers.
- Good leadership competency, positive attitude, effective problem solving ability, effective time management, decision making, organization skill.
- Good interpersonal and communication skill.
- Good in computer literacy and email skill.
- Good, details-oriented analytical and problem solving skills.
- Able to travel in upcountry and overseas independently.
- Able to work both independently and as a team member.
- Work well under pressure to meet customers requirement and deadline, positive thinking, self motivate, innovative, systematic thinking.
- Positive thinking, self motivate, strong leadership.
