Senior / Sales Associate

Senior Sales Associate (SSA) / Sales Associate (SA) is responsible for achieving sales, delivering service and operations excellence.

SSA / SA also engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels, SSA / SA handles order fulfilment processes for customers in store.

SSA / SA operates in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store, SSA / SA serves as the ambassador of the organization.

SSA / SA is a highly motivated and service-oriented individual, communicates well, and thrives in a team environment.

Essential Requirement

• Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry
• Passionate & knowledgeable about the brand
• Commercial mindset
• Excellent communication skills at all levels
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• Proficient utilization of business systems & latest technology
• High cultural knowledge & awareness
• Perceptive of customer needs