Build the next generation of customer platforms with True Corporation, the No.1 Telco-Tech Company.
Join our Product & Technology team and turn complex business requirements into scalable, secure, and high-quality digital solutions.
What you will do
- Lead business, functional, and non-functional requirement analysis, validation, documentation, workshops, and impact and gap analysis.
- Produce functional specifications, solution designs, BPMN, UML, flow diagrams, sequence diagrams, API specifications, data mapping, and system integration requirements.
- Partner with Product Owners, Solution Architects, Developers, QA, DevOps, Operations, and business teams across Agile/Scrum and the full SDLC.
- Support user stories, acceptance criteria, test scenarios, UAT, production readiness, post-implementation support, and requirement changes.
- Apply SQL, REST APIs, relational database concepts, microservices architecture, event-driven architecture, Kafka, messaging platforms, cloud platforms, and enterprise integration patterns.
What you bring
- Bachelor's degree or higher in a relevant field, or equivalent practical experience.
- 7+ years in Solution Analysis, System Analysis, Business Analysis, or a related role.
- Experience with enterprise systems, digital transformation, and end-to-end delivery.
- Loyalty, CRM, Telecommunications, Digital Platforms, or E-commerce experience is an advantage.
- CBAP, PMI-PBA, PMI-ACP, PSM I/II, CSM, Google Cloud Digital Leader, or Associate Cloud Engineer is preferred.
Apply through True Careers or LinkedIn Easy Apply, and help shape customer experiences at scale.
