Service Performance and Issue Resolution
- Execute and oversee daily and monthly B2C Asset Accounting operational tasks, including settling investment orders, capitalizing intra-group service charges and own labor costs, and performing planned and unplanned depreciation, ensuring timely and accurate execution
- Ensure the accuracy of financial postings, supporting documents, reconciliations, and closing steps related to asset accounting, ensuring alignment with closing calendars and reporting deadlines
- Act as the escalation SME for complex asset accounting exceptions related to incorrect postings, mismatches, missing documentation, or unclear account balances; perform root-cause analysis and implement corrective actions
- Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
- Escalate structural issues, risks, and recurring defects to the appropriate channels
Implementation of Changes and Improvements
- Contribute as SME to standardization and continuous improvement of B2C Asset Accounting processes and procedures
- Work closely with the B2C process management team to ensure continuous improvement of underlying processes
- Support the implementation of new or updated work instructions, tools, and systems along the process (e.g., SAP, Trintech - Cadency) including system testing and change management (e.g., end user training)
- Document and align with the process management team on the updates required to the standard operating procedures and control matrices to reflect process changes and lessons learned
- Collect improvement ideas, contribute to the operational improvement backlog and work with the team lead and the process management team on the prioritization
- Participate in pilot activities, testing, and training related to changes impacting the operational line
Process Accuracy and Reconciliation
- Ensure accuracy of asset accounting entries (investment orders, capitalizations, depreciation) in accordance with IFRS/GAAP and company policies
- Perform reconciliations of asset accounts and sub-ledgers, investigate and resolve variances, and ensure completeness of supporting evidence
- Validate asset master data, escalating discrepancies and driving corrective updates
- Maintain and test key controls around asset accounting postings and closing activities to support compliance and audits
- Support month-end close activities by ensuring all asset accounting items are posted or adequately reconciled for financial reporting
- Coach and provide guidance to peers on asset accounting workflows, closing activities and audit readiness
Stakeholder Management and Communication
- Coordinate with Controlling, Accounts Payable, Accounts Receivable, and other finance stakeholders to resolve complex issues and align on the remediation
- Serve as primary SME contact for internal stakeholders on asset accounting treatment, capitalization rules and depreciation
- Provide clear, timely communication to stakeholders on the status of escalations, corrective actions and process changes
- Support internal and external audit requests and ad-hoc queries related to asset accounting.
Education
- University degree in Finance, Accounting, Business Administration, Economics, or related field
- Relevant vocational education with significant experience may be considered
Experience
- 3–5 years of experience in asset accounting, B2C operations, month-end closing, or related financial operations, preferably in a global shared services organization
- Experience working with accounting and closing systems (e.g., SAP, Trintech - Cadency) and performing reconciliations
- Experience performing root-cause analysis and supporting system/process improvement initiatives, including change management (i.e., end user training)
Knowledge And Skills
- Strong expertise in asset accounting processes (investment orders, capitalization, planned and unplanned depreciation, asset master data)
- Solid understanding of accounting standards relevant to fixed assets and investments (IFRS/GAAP)
- Strong expertise with SAP FI/AA modules or comparable systems – SAP S4/HANA experience is an advantage
- Solid understanding of internal controls and audit compliance requirements
- Strong attention to detail for financial documentation and closing evidence
- Ability to handle confidential financial records securely
- Excellent communication skills and ability to act as an SME with stakeholders
- Analytical mindset with strong problem-solving and process-orientation skills
Other Requirements
- Very good command of English, both oral and written
- Additional language(s) beneficial depending on team location and scope
- High level of confidentiality when handling sensitive treasury and financial information
POSITION SCOPE
Reporting Line(s)
Solid line(s) to: Team Lead Asset, Cash and Bank Accounting
Working Relationships
Internal Contacts
Team Lead Asset, Cash and Bank Accounting
Head of Accounting & Reporting
Process management within Book-2-Close
Controlling, Accounts Payable and Accounts Receivable teams
Other Specialists within Book-2-Close and adjacent processes
Project team (e.g., for any implementation projects)
Internal Auditors
External contacts
Service providers or external business partners as required for daily operations
External auditors
Legal bodies
Tool and technology providers
