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Senior Specialist, Broadband Modern Channels (Broadband Device)

  • Posted a month ago
  • Be among the first 10 applicants

Job Description

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

The Day-To-Day Activities

  • Develop and maintain strong, long-term relationships with key resellers and partners to support sustainable business growth
  • Drive sales growth within assigned reseller and partner accounts by identifying new business opportunities and expanding revenue streams
  • Monitor account performance and track key KPIs, ensuring sales and revenue targets are achieved or exceeded
  • Build and manage a healthy sales pipeline with resellers and partners, actively driving opportunities to closure
  • Serve as the primary point of contact for assigned resellers and partners, ensuring timely response and effective support for partner needs
  • Develop and execute partner-led sales and marketing initiatives, including promotional campaigns, incentives and bundled offers to drive channel growth and revenue
  • Drive channel effectiveness by planning and executing joint sales and marketing campaigns with resellers and partners to generate demand and increase product adoption
  • Collaborate closely with internal teams including sales, marketing, operations and finance to ensure seamless service delivery and operational support for partners
  • Conduct regular business reviews with resellers and partners to assess performance, strengthen relationships and identify growth opportunities
  • Ensure high levels of partner satisfaction, proactively resolving operational issues and managing escalations where required
  • Monitor partner account balances and coordinate with resellers on overdue payments, working closely with the finance team to support the dunning and collections process

About You

  • Education/ What people Know:
    • Bachelor's degree in Business, Marketing, Sales or a related field
    • 6–10 years experience in account management, channel sales, partner management, or related commercial roles
    • Proven track record in managing partner and reseller accounts, driving revenue growth and achieving or exceeding targets
    • Demonstrated ability to develop and maintain strategic partner relationships and influence key stakeholders
    • Strong experience in negotiation, commercial discussions and partnership agreements
    • Experience managing multiple partner accounts and pipelines simultaneously while meeting revenue objectives
    • Strong analytical and problem-solving skills to monitor performance and take corrective actions
    • Self-motivated with a results-driven and partner-focused mindset
    • Experience in telecommunications, broadband, or technology-related industries is preferred
    • Competencies/ What people Can Do:
    • Channel Sales Management – Lead and drive revenue growth through reseller and partner channels
    • Account & Relationship Management – Build, maintain and grow strategic partner relationships with a focus on long-term value
    • Business Development – Identify and execute opportunities to expand partner sales and market coverage
    • Negotiation & Communication – Lead effective negotiations and deliver compelling business presentations
    • Analytical Thinking & Commercial Acumen – Analyse account performance, KPIs, and market insights to develop actionable strategies
    • Cross-functional Collaboration – Collaborate effectively with internal teams such as sales, marketing, operations, and finance to enable partner success
    • Campaign & Program Leadership – Plan, drive, and optimise partner-led sales and marketing initiatives, including incentives, promotions, and bundled offers
    • Personal Attributes/ Who people Are:
      • Self-motivated, commercially driven, and results-oriented
      • Strong partner/customer-centric mindset with the ability to influence and engage stakeholders
      • Proactive problem solver with a focus on operational efficiency and continuous improvement
      • Able to manage multiple priorities and partner accounts in a fast-paced, dynamic environment
      • Excellent interpersonal and relationship-building skills with the ability to lead and influence across teams
    What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

    More Info

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    About Company

    Job ID: 146884599

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