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- Deliver Order-to-Cash (OTC) services to Business Divisions (BU) in accordance with established Standard Operating Procedure
- (SOP) and work procedures, and in compliance with Plaza Premium Group's (PPG) policies and procedures and relevant legal and
- statutory requirements.
- Ensure that the OTC services are delivered within the agreed service levels and targets.
- Guide Specialists in performing OTC services, if needed.
- Any other ad-hoc tasks, project or support required, as assigned by the management
Perform the following OTC functions:
- Order to Cash
- Process receipts from customers, process sales invoices, debit and credit notes, discounts and rebates.
- Book accounting transactions based on BU inputs & advices.
- Perform clearing of open items in customer accounts.
- Post necessary adjustments into the SUN systems.
- Monitor collection activities of past due, critical accounts, monitor Account Receivable (AR) balances.
Reconciliations, Reporting and Analysis
Perform the following month end activities in a timely manner, highlight issues / concerns and follow up on reconciling items or outstanding matters:
- Inter-company clearing
- Customer aging report
- Statement of accounts
- Other sales related reporting
- Bank reconciling items clearing on Account
Receivable transactions
- Prepare monthly Customer Aging Reports for BU.
- Complete monthly Sales & Services Tax (SST) reports are prepared & submitted to authority on time.
- Prepare, generate and evaluate reports for collection accounts, credit reports, and client accounts.
- Participates in ad hoc reporting, analysis and projects.
- Month End Closing activities and support
- Execute month-end and year-end closing steps in accordance with the established work instructions and checklist.
- Co-ordinate month-end and year-end closing activities with BU, HQ and other GSC Finance teams.
- Ensure quality in processing OTC transactions:
- In compliance with predefined processes and service management framework.
- In accordance to the established processes, procedures, policies, legal and statutory requirements.
- Accurately, completely and timely
- Address and resolve queries or issues on timely basis and escalate complex queries or issues to the Team Lead as required.
- Backup other specialists when needed.
- Share information with other team members on policies, procedures and transactions.
- Assist the Team Lead when required:
- Operational matters.
- Guide and support other team members on policies, procedures and transactions.
- Preparation of training materials and conducting training when required.
- Process Improvement & Other Projects
- Identify potential areas of improvement and communicate to Team Lead.
- Coordinate data gathering, recommend process improvement in consultation with Team Lead.
- Participate in User Acceptance Testing (UAT) and update findings in the UAT templates
- Work with Team Lead to ensure that projects are executed timely, accurately and within budget.
- Update SOPs, prepare training materials & assist in End User Training (EUT).
- Develop and maintain good working relationships with counterparts in BU, HQ to ensure smooth processing of transactions.
About you
- A recognized Degree in Finance and Accounting, or any equivalent business degree with a minimum CGPA of 2.8, or Professional
- Accounting Qualification
- Professional Experience
- 3 – 5 years of working experience in Finance & Accounting.
- Extensive exposure in SUN accounting systems and / or other ERP
- In-depth knowledge and understanding of OTC processes.
- Resourceful, able to work independently as well as in a team
- Value-adding individual with initiative and drive
- Basic exposure in other accounting functions.
- Moderate exposure on IFRS, US GAAP, relevant local accounting standards
- Moderate exposure on Income Tax Act and Companies Act
- Computer literacy - MS Office Tools
