Education/Certifications/Affiliations
- Monitor Supplier Ongoing Product Quality performance and initiate Continuous Improvement activities in order to achieve/ exceed the defined Supplier Quality Metrics.
- Build relationship with the vendors to gain their support to implement the QA system in the factories
- Ensure compliance to regulations and corporate policies and procedures.
- Solve quality issues on-site in factories in order to support on time shipment
- Review and analysis defect sample and take correction action.
- Monitor the Quality Plan at Supplier.
- Monitor and asses the deployment of effective Quality Tools at Supplier (e.g. 7 Gates of Quality, PFMEA, Control Plans, SPC, systemic and ongoing review of PFMEA RPN reduction, etc).
- Ensures Supplier conducts product testing as per the schedule agreed with Sharkninja. Report and lead failure investigations for product failures.
- Pre-Approves Supplier request for Deviations.
- Support the ECN Process at Supplier, ensuring the timely closure of ECN's.
- Ensure that the CAR process is updated including Root Cause Analysis and monitor the performance against the set metrics for CARs. Approve closure of CARs.
- Support QA Manager to make final decision on product improvement and product shipment decisions.
- Provide QA Manager with regular reporting of Supplier Ongoing Product Quality performance.
- Support weekly Quality Reporting on Supplier Quality.
- Support the NPD process and manage the NPI process at Supplier, ensuring it reflects DFSS and DFM (via the Manufacturing Engineering Group). Deliver own NPD/ NPI Quality Work Packages on time and required quality.
- Support the Product Readiness activities for New products at Supplier.
- Support the VSR process to ensure all relevant issues are listed. Ensure that closure of NPI related issues is based on robust root cause analysis and objective evidence.
- To work with engineering and quality teams to ensure quality requirements, testing protocols, sampling needs, and product/ process controls are fully understood and met.
- Implement improvement activity resulting from the review of Customer return data ensuring appropriate analysis and correlation with process performance lead to sustained improvement activities at the supplier.
- Support activities in cases where Supplier Quality problem may lead to extensive customer actions or product recall.
- Ensure that the QA Manager and appropriate senior management are immediately informed of serious quality problems.
Position Requirements/ Experience:
- Sound knowledge of QS, and quality improvement tools, e.g. SPC, FMEA.
- Good knowledge of Home Appliance products.
- Good knowledge of injection molding processes, mechanical and electronics assembly, manufacturing Efficiencies, advanced quality improvement techniques.
- Proficiency in writing, reading English.
- Good coordination skills and teamwork spirit.
- Demonstrated high level of engagement and self-motivation
- Demonstrated decision making capability: uses logic and insight to solve Quality System problems and create effective solutions.
Education/Certifications/Affiliations
- Certificate/Diploma in Electronic / Automation Engineering.
- Knowledgeable and experienced in Quality System(Documented Processes and Procedures).
- Knowledge of SA8000 (Social Accountability Practices), ISO14000 (Environmental Practices)
