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Service Engineer

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  • Posted 20 hours ago
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Job Description

  • Provide high level technical support to Thailand & SEA customers (as and when required).
  • Installation, Commissioning & Customer Training.
  • To attend customer complaints and solve the problem with customer satisfaction, Attending Preventive Maintenance, Breakdown Maintenance and resolving problems in the Machines and Tools.
  • Identify and implement upgradation/ retrofit opportunity.
  • Work on long-term relationships with the customer through annual reliability service contracts.
  • Generate Target revenue.
  • Collect feedback from customers & share it with the department concerned.
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
  • Performs other duties as necessary or assign by Immediate Superior.

Qualification & Certification (if applicable)


Bachelor's degree in electrical engineering, mechatronics engineering or related field.

Experience

  • Total experience : 3 to 5 years
  • Experience in working with special purpose/packaging/pharma/industrial machine installation, commissioning and sales support.
  • Ability to read and understand schematics, wiring diagrams, layouts, and other related specifications.
  • Familiar with PLC/Drive systems.

Computer Skills


Proficient in MS Office

Communication & Language Proficiency

  • Strong written and verbal communication skills in English
  • Ability to communicate articulately and efficiently with others

Core Competencies/Skill/Any Other Attribute Relevant To The Role


  • Good interpersonal skills
  • Possesses drive and initiative to complete the tasks efficiently.
  • Able to work both independently and as a team player.
  • Excellent written and oral communication (English & Local Language).

More Info

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About Company

Job ID: 150867449

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