Job Description
Title: Service Technician
Id: 20562
Type: FullTime
Location: Bangkok, TH
Job Purpose
Responsible to perform all the activities required to provide technical support to internal/external customers; set up, maintain, troubleshoot, optimize and repair injection molding systems. Working with the call center, spare parts, & customers directly to diagnose issues.
KEY RESPONSIBILITIES/Areas Of Accountability
Service reporting / Hour submission
Develop & Maintain customer relations
Effective troubleshooting/problem diagnosis
Meeting Husky's high quality standard of work: First time Fix
Customer recommendations/suggestions
Act as Trustsed Advisor to the customer
Requirements
- Post-secondary education (college or university degree)in a related technical subject is required
- Minimum 2 year Technical Associates degree/diploma 3. Experience with Husky equipment and/or injection molding including assembly, testing, service and engineering with all Husky products including machines, molds, robots and other product handling equipment would be an preferrable
- Mechanical service technician related experience in MNC industries is a must
- Excellent troubleshooting skills and the ability to work with new and evolving technologies
- Strong electrical background and mechanically inclined.
- Excellent organizational skills and ability to work independently, interact effectively and professionally with customers
- Ability to interface effectively across manufacturing, engineering, sales and service functions
- Excellent interpersonal and verbal communication skills to obtain and exchange complex technical information
- Good computer skills and operation knowledge of Windows based applications
- Additional language other than English would be considered an asset
- Strong problem resolution skills with a proven ability to think outside of the box
- Positive atitute and work ethic
- Energenic
- Ability to write a detailed report
- Flexible to travel locally and other countries in South Asia.
