Job Description
The Service Technician is responsible for independently performing advanced servicing, troubleshooting, and quality verification of hydraulic and mechanical downhole tools in accordance with company standards. This role plays a key technical function within workshop operations, ensuring tool integrity, service quality, and operational readiness. The technician exercises technical judgment, supports junior team members, and contributes to continuous improvement in safety, reliability, and efficiency.
Responsibilities
- Independently perform servicing, repair, and functional testing of hydraulic and mechanical downhole tools.
- Diagnose and troubleshoot tool failures, identifying root causes and recommending corrective actions.
- Interpret engineering drawings, schematics, and technical manuals to ensure accurate assembly and servicing.
- Conduct precision measurements and tolerance verification using calibrated instruments.
- Perform quality checks and final inspections prior to tool release for field deployment.
- Prepare and validate service documentation in JDE, TAT, and related systems with technical accuracy.
- Support failure analysis and provide technical feedback to Supervisor or Engineering team.
- Guide and provide technical support to junior technicians when required.
- Ensure compliance with workshop safety standards, procedures, and 5S practices.
- Coordinate with inventory personnel to ensure accurate tool tracking and stock updates.
- Oversee tool receiving inspections and verify condition against documentation.
- Ensure tools are prepared, preserved, and packed according to operational and shipment requirements.
- Contribute to workshop productivity targets and turnaround time improvements.
- Identify opportunities to improve servicing efficiency and reduce rework.
- Support audits, quality inspections, and continuous improvement initiatives.
- Maintain a clean, safe, and organized work environment by following 5S principles.
- All other duties as assigned
Requirements
- Technical certification (ITE / Diploma in Mechanical or related discipline).
- 35 years of relevant experience in downhole tool servicing or oil & gas equipment maintenance.
- Demonstrated experience in troubleshooting and failure diagnostics.
- Prior experience in downhole tool service is an advantage
- Basic English communication skills (spoken and written)
- Ability to read and interpret engineering drawings
- Good interpersonal skills, positive attitude, and a proactive work ethic
- Team player with strong integrity and commitment to safety
- Proficiency in Microsoft Word and Excel
- Familiarity with service logging and tool tracking
About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for successnow and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers needs and work with them to deliver the finest products and services on time and on budget.
