Location : Bangalore
Exp: 9-11 Yrs
Np: Immediate only
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The ServiceNow Technical lead will design, develop, and maintain applications and workflows on the ServiceNow platform. This role involves collaborating with cross-functional teams to understand business needs, configuring the platform, and ensuring its reliability, performance, and scalabili
tyQualifications You Must Ha
- ve9 – 12 years of hands-on experience in design, development, and delivery of ServiceNow solutions in global environmen
- tsMinimum 2+ years experience in supporting the ServiceNow platform, debugging Issues, root cause Analysis and fixing Inciden
- tsAbility to lead and mentor technical tea
- msExtensive experience with ServiceNow architecture, development, and administrati
- onHands-on experience in ITSM, ITOM, HRSD, Custom Applications and other ServiceNow modules. Respective certifications will be an added val
- ueAdvanced Proficiency in scripting languages used within ServiceNow (JavaScript, GlideScript, Angular J
- S)Experience in Virtual Agent, Agent Workspace, UI Builder, Flow designer and Platform Analytics is a Pl
- usExperience with REST/SOAP integrations and Scripted REST AP
- IsStrong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global tea
- msExperience with the Scaled Agile Framework (SAFe) or other Agile software development methodologies.
Education : Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience.
Qualifications :
- We Prefer ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ITIL Foundation certification.
- Certified Implementation Specialist - ITSM or HRSD (Nice to have)
- Service NOW -ITSM and GRC/ CSA certified/ Experience of working with Integrations, E-bonding is preferred
