About the Role
We are seeking an experienced Sales Manager to lead a high-performing team focused on driving SaaS product and Cloud Solution sales to small and medium-sized businesses (SMBs) through direct customer engagement.
Reporting to the Director of Thai Sales, you will oversee all aspects of scaled sales operations, including strategy, execution, and performance management. Your team will sell across our full portfolio of SaaS products, ensuring broad market coverage and efficient go-to-market execution. You will play a key role in expanding our market share, optimizing high-velocity sales processes, and delivering strong revenue growth within the SMB sector.
Key Responsibilities
- Team Leadership: Lead, manage, and coach a team of scaled sales representatives selling SaaS and Cloud Solutions directly to SMBs.
- Sales Strategy: Develop and execute data-driven strategies to penetrate the SMB market and achieve monthly, quarterly, and annual revenue targets.
- Funnel Management: Oversee the full sales funnel—from lead generation and outreach to conversion and post-sale engagement—ensuring scalable, repeatable processes.
- Performance Tracking: Monitor team performance using CRM systems and analytics dashboards; provide coaching, feedback, and development opportunities.
- Cross-Functional Collaboration: Partner with marketing, product, customer success, and engineering teams to ensure alignment on campaigns, product positioning, and technical customer solutions. Partner internally on pricing and strategy.
- Process Optimization: Leverage digital sales tools, automation, and insights to drive efficiency in scaled sales motions. Establish best practices for scripts, outreach, demo flows, and closing.
- Agile Improvement: Ensure continuous improvement of sales operations through experimentation, customer feedback, and response to market dynamics.
- Reporting: Report regularly to leadership on sales performance, team progress, pipeline health, and market insights.
- Industry Expertise: Stay current with cloud technology trends and evolving customer needs to maintain a competitive edge.
Qualifications
- Bachelor's degree in IT, Business, Engineering, Marketing, or a related field (MBA is a plus).
- 6-10 years of experience in IT/Tech sales, including 2+ years in a team leadership or management role.
- Proven success managing high-velocity or inside sales teams selling to SMB customers.
- Strong knowledge of SaaS products, Cloud Solutions, sales funnels, and modern digital selling techniques.
- Data-driven mindset with the ability to use KPIs and CRM tools (e.g., Salesforce) to guide decision-making and team performance.
- Excellent communication, coaching, and leadership skills with a demonstrated ability to drive results in a fast-paced environment.
- Proficiency in Thai and English (both written and spoken).
- Bonus: Sales certifications from Google or Microsoft are highly advantageous.
