Manage all social media platforms, including planning yearly activity calendars, developing monthly content strategies, and creating original content from ideation to posting to drive channel growth and visibility.
Manage and protect the company's online reputation, utilizing proactive monitoring and timely issue response to strengthen and protect the brand's online presence.
Build and nurture online communities, fostering strong engagement and loyalty while staying updated on digital trends and platform algorithm changes to adapt strategies accordingly.
Analyze data to evaluate performance, generating insights and data-driven metrics to refine strategies and maximize content performance.
Requirements
5+ years of proven experience in social media management, content creation, or online reputation management.
Strong capability in data analysis, managing multiple platforms, and extracting strategic insights with a strong adaptability to fast-paced digital landscapes.
Proficiency with copywriting, creative content creation, and community management across fanbases, memberships, or online forums.
Good communication skills in English.
Experience or exposure to fintech environments is a strong advantage.
