Software Delivery Manager

Key Responsibilities

Business & Solution Alignment

Collaborate with business and architecture teams to translate business requirements into actionable software solutions

Partner with Principal Architect to ensure solution feasibility and alignment with technical standards

Create solution proposals and technical specifications that balance business needs with technical constraints

Facilitate requirement gathering sessions and solution design workshops

Ensure delivered solutions meet business objectives and ROI targets

Delivery Excellence

Work closely with development teams to ensure on-time delivery with uncompromising quality standards

Implement and monitor delivery processes that guarantee predictable, high-quality outcomes

Drive sprint planning, release management, and delivery ceremonies

Remove blockers and resolve conflicts to maintain delivery momentum

Establish quality gates and acceptance criteria aligned with business requirements

Stakeholder Management & Sales Support

Deliver compelling presentations to C-level stakeholders on solution capabilities and delivery status

Support business development and sales teams with solution presentations during client pitches

Create and present technical demos that showcase our capabilities to prospects

Serve as technical authority during RFP responses and proposal development

Build confidence with stakeholders through clear communication of complex technical concepts

Vendor & Partnership Management

Coordinate with external vendors to integrate third-party solutions into our delivery pipeline

Manage vendor relationships, SLAs, and delivery commitments

Evaluate build vs. buy decisions with total cost of ownership analysis

Ensure vendor deliverables meet our quality standards and timelines

Negotiate technical requirements and delivery schedules with external partners

Resource Planning & Budgeting

Develop accurate resource plans for software delivery initiatives

Create and manage program budgets, tracking actuals vs. forecasts

Optimize resource allocation across internal teams and external vendors

Provide capacity planning insights for pipeline opportunities

Identify and justify investments in tools, training, or additional resources

Risk Management

Identify, assess, and mitigate risks throughout the software delivery lifecycle

Maintain risk registers with clear mitigation strategies

Proactively communicate risks to stakeholders with recommended actions

Implement early warning systems for delivery risks

Conduct post-mortems to prevent recurring issues

Required Qualifications

Experience

8+ years in software delivery, solution architecture, or technical program management

Proven track record of managing complex software deliveries from concept to production

Experience presenting technical solutions to executive and customer audiences

Demonstrated success supporting sales/pre-sales technical activities

Background in vendor management and multi-party solution delivery

Technical Skills

Strong understanding of software architecture patterns and design principles

Hands-on development background with ability to assess technical feasibility

Experience with full-stack development and system integration

Proficiency with modern delivery tools and methodologies

Understanding of modern development practices including agile methodologies, DevOps, and quality processes

Business & Communication Skills

Exceptional presentation skills - comfortable presenting to CEOs, CTOs, and boards

Ability to create compelling visual narratives for technical solutions

Experience translating business requirements into technical specifications

Strong commercial awareness with understanding of software economics

Proven ability to support sales pursuits and win deals