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Data Wow

Software Engineer (Technical Support - MA)

1-3 Years
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  • Posted a day ago
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Job Description

  • Take full ownership of existing systems, analyzing and resolving bugs or performance issues during the maintenance phase
  • Bridge the gap between technical complexity and client understanding, maintaining strong professional relationships
  • Independently manage and prioritize support tickets based on urgency and impact without constant supervision
  • Dive deep into codebases to identify underlying issues and implement sustainable long-term fixes
  • Maintain and update technical documentation to streamline team troubleshooting and efficiency

Requirements

  • Strong expertise in NextJS and NestJS
  • At least 1 year in Software Development or Technical Support roles
  • Professional communication with high empathy and excellent interpersonal skills
  • Highly self-managed, able to multitask and deliver under pressure

Benefits

  • Work from Home & Flexible Working Hours
  • Choose Your Gear: Mac or Windows - you pick!
  • Comprehensive Benefits
  • Choose Your Gear: Work on the setup you prefer—Mac or Windows, you pick!
  • Grab Credits
  • Free language courses, certificate fee coverage, and job-related training
  • 10+ days of annual leave

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About Company

Job ID: 146444851