Responsibilities:
Business & Requirement Analysis
- Analyze customers current business processes (both corporate and government sectors), identifying bottlenecks, paper-reliant workflows, and digitization/automation opportunities.
- Design Target Operating Models and Digital Platform Architectures, covering user-facing frontends, process and document management systems, integration layers, and central data layers.
- Develop phased Digital Transformation Roadmaps along with solid Business Cases, assessing investment value, cost-effectiveness, and expected business benefits.
- Design system integration strategies with legacy systems (e.g., ERP, HRIS, Financial systems), defining API strategies and overall Data Strategies.
- Design integration approaches for AI and Automation tools in workflows, assessing data readiness and deployment risks.
Solution Design & Pre-sales
- Prepare Technical Proposals, Solution Architecture Diagrams, Compliance Matrices (against TOR/RFP requirements), and estimate delivery effort alongside BOQs and Cost Models.
- Present proposed solutions to client executives and facilitate workshops to build consensus and select Technology Partners for out-of-scope/third-party requirements.
Project Implementation & Delivery Governance
- Hand over the approved Solution Baseline to Delivery teams, managing scope, Change Requests, Change Management strategies, and user adoption plans.
Stakeholder & Team Coordination
- Work closely with client executives to set strategic directions, prioritize initiatives, and align stakeholders with conflicting goals across departments.
- Communicate complex business and platform architecture concepts clearly to both executive and technical audiences.
- Deliver high-quality presentations and technical documentation in both Thai and English.
Qualifications:
- Bachelor's degree or higher in Computer Engineering, Computer Science, Business Administration, or related fields.
- At least 5 years of experience as a Solution Architect, Digital Transformation Consultant, Technology Consultant, Enterprise Architect, or Senior System Analyst.
- Direct experience in analyzing and redesigning business processes for enterprise/government clients, with experience writing technical proposals or business cases.
- Deep understanding of enterprise-level system architecture, covering APIs, Integration Patterns, Data Platforms, Cloud platforms (AWS, Azure, or GCP), and legacy system integrations.
- Proven ability to work with executive-level stakeholders to align project goals, prioritize backlogs, and manage change.
- Excellent communication, presentation, and document preparation skills in both Thai and English.
Preferred Qualifications:
- Experience driving Digital Transformation projects in large corporate environments, government agencies, or state enterprises, with familiarity with TOR, e-Bidding, and RFP processes.
- Experience implementing collaboration platforms (e.g., Lark, Google Workspace, Microsoft 365) to transform organization-wide workflows (experience with Lark is highly preferred).
- Experience working with Workflow engines, BPM, Low-code platforms, Document Management systems, Data Platforms, or Data Governance frameworks.
- Understanding of real-world AI applications in business workflows, with the ability to explain technical limitations clearly to clients.
- Professional certifications such as TOGAF, AWS/Azure Solutions Architect, PMP, or knowledge of ISO 27001, PDPA, and Government Cloud standards.
