Spa-Manager

Company Description

The Slate is an avant-garde retreat embodying the heritage, culture, and traditions of Phuket through bold design and imagination. Situated in a private paradise near Nai Yang Beach and Phuket Airport, The Slate offers 210 luxurious accommodations including 7 exclusive Pool Villas, and several restaurants and bars. It also boasts 3 outdoor pools, a Shades art gallery, sports facilities, a kids club, and the renowned Coqoon Spa. As a member of Design Hotels, The Slate combines industrial beauty with creative elements, delivering a unique and memorable experience.

Role Description

This is a full-time, on-site role for a Spa Manager based in Phuket. The Spa Manager will oversee the daily operations of the award-winning Coqoon Spa, ensuring exceptional service and guest satisfaction. Responsibilities include managing spa staff, developing wellness programs, overseeing budgets, maintaining equipment, and ensuring compliance with health and safety regulations. Additionally, the Spa Manager will coordinate marketing initiatives to promote spa services and actively engage with guests to provide a world-class luxury spa experience.

Qualifications

• Strong leadership and team management abilities to supervise and motivate spa staff effectively
• Proficiency in creating and managing wellness programs, and prior experience with spa operations and budgets
• Knowledge of spa equipment maintenance, health and safety regulations, and industry standards
• Strong marketing and customer service skills to promote services and ensure guest satisfaction
• Excellent organizational and communication skills to manage daily operations and guest interactions proficiently
• Relevant certifications in spa management, wellness, or hospitality; a degree in a related field is a plus
• Previous experience in a luxury spa environment is highly desirable